Sr BSA - Retail Loan Origination System
Role Overview
Supports replacement and modernization of the Retail Loan Origination System (rLOS), a strategic initiative for digital lending capabilities, API-driven integration, and Agile delivery.
Acts as liaison among business stakeholders, product owners, technology teams, vendors, and QA, translating needs into functional requirements, user stories, data mappings, and system specifications.
Key Skills for This Role
Full Job Posting
Position Summary
Supports replacement and modernization of the Retail Loan Origination System (rLOS), a strategic initiative for digital lending capabilities, API-driven integration, and Agile delivery.
Acts as liaison among business stakeholders, product owners, technology teams, vendors, and QA, translating needs into functional requirements, user stories, data mappings, and system specifications.
Workplace
- The posting explicitly states that the workplace type is remote.
Requirements Elicitation & Functional Analysis
- Lead discovery, workshops, and requirements gathering with business and technology stakeholders.
- Decompose business processes and system capabilities into requirements and user stories; analyze lending workflows and identify optimization opportunities.
- Document business rules, process flows, functional specifications, and acceptance criteria.
Agile Delivery & Backlog Management
- Develop user stories and maintain backlogs in Azure DevOps.
- Facilitate story mapping, backlog refinement, sprint planning, and prioritization; support Product Owners with MVP and release roadmaps.
API & Integration Analysis
- Analyze integrations between lending platforms, digital channels, and enterprise systems; interpret API specifications, Swagger/OpenAPI documentation, and integration contracts.
- Map data across user interfaces, APIs, middleware, and downstream systems; maintain message catalogs, payload mappings, and interface specifications.
Testing & Collaboration
- Define test scenarios, test cases, and business acceptance criteria; support SIT, UAT, functional validation, defect triage, and root cause analysis.
- Collaborate with business, architecture, development, QA, vendor, and project leadership stakeholders; communicate requirements, risks, dependencies, and delivery impacts.
Required Qualifications
- 10+ years of Business Systems Analysis experience, including functional decomposition and requirements analysis.
- 5+ years writing detailed user stories, acceptance criteria, and Agile requirements; 5+ years in retail lending, loan origination, underwriting, adjudication, or related financial services.
- Experience supporting large-scale technology transformation or system replacement and working in Agile/Scrum teams.
- Strong working knowledge of Azure DevOps, story mapping, API analysis, Swagger/OpenAPI, data mapping, interface design, message catalogs, defect triage, functional testing, and UAT.
- Deep understanding of retail lending, consumer loans and lines of credit, mortgage origination, application intake and fulfillment, credit adjudication, loan documentation, and funding.
Preferred Qualifications
- Experience implementing or integrating Loan Origination Systems; knowledge of API-led integration platforms and modern service architectures.
- Third-party lending platform vendor experience and familiarity with digital banking and member-facing lending channels are preferred.
- BABOK, CBAP, PMI-PBA, or Agile certifications are considered an asset.
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