Sr. Auto Field Appraiser (Bay Area)

Join Aspire and Make an Impact

What You'll Do

Key Responsibilities

• Inspect vehicle damage in the field and through virtual appraisal methods.
• Prepare accurate repair estimates using industry-standard estimating software.
• Negotiate repair costs and settlements with body shops, tow yards, storage facilities, and other involved parties.
• Evaluate and settle total loss claims, including Actual Cash Value (ACV) determinations.
• Review supplemental damage requests and perform re-inspections as necessary.
• Maintain clear communication with customers throughout the claims process.
• Document claims thoroughly and prepare professional correspondence and reports.
• Assist Material Damage leadership with complex claims and difficult negotiations.
• Mentor and support new team members during onboarding and training.
• Ensure compliance with company guidelines, Department of Insurance regulations, and industry standards.

Required Qualifications

• 10+ years of auto damage appraisal and vehicle estimating experience within the Property & Casualty insurance industry.
• Extensive experience handling:
• Collision damage estimates
• Supplemental repairs
• Total loss evaluations
• Complex vehicle damage claims
• Strong working knowledge of estimating platforms such as CCC One, Mitchell, Audatex, or similar software.
• Proven negotiation experience with repair facilities, tow providers, and storage vendors.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and decision-making abilities.
• Ability to work independently with minimal supervision.
• Ability to successfully pass a background check.
• Ability to obtain and maintain an Independent Adjuster License when required.
• Preferred Qualifications
• College degree preferred.
• Previous experience mentoring, coaching, or training team members.
• Multi-state claims handling experience.

Working Conditions