Specialist, Property

Role purpose

Property operations and planning

• Support the Property Manager with daily property operations, routine inspections, property access, and handover and takeover activities.
• Identify maintenance, housekeeping, safety, and presentation issues; monitor property condition and escalate recurring or significant issues.
• Monitor lease dates and administrative requirements; coordinate planned maintenance and contractors to minimize disruption.
• Support operational planning, budgeting, forecasting, corrective actions, and approved process improvements.

Tenants, reporting, and records

• Coordinate tenant enquiries, requests, complaints, move-ins, move-outs, notices, access requirements, and planned maintenance communications.
• Maintain professional tenant relationships and facilitate timely resolution; escalate unresolved, recurring, or sensitive matters.
• Coordinate operational requirements with Facilities Management, contractors, vendors, and service providers.
• Maintain operational trackers and prepare reports on occupancy, tenant matters, maintenance, inspections, and operational indicators.
• Maintain accurate lease, tenant, unit, property, contract, correspondence, inspection, maintenance request, and work order records.

Compliance and HSE

• Support compliance with OREM policies, procedures, lease requirements, and applicable regulations.
• Identify and report health, safety, security, and property-standard concerns; support corrective actions and coordinate access and safety requirements.
• Escalate material non-compliance and operational risks to the Property Manager.

Education and experience

• Bachelor’s degree in Real Estate, Property Management, Business Administration, Engineering, or a related discipline.
• 2–4 years of relevant experience in property management, real estate operations, facilities/property coordination, or a related field.
• Relevant property management or real estate certification is advantageous but not mandatory.