Specialist – Human Capital

Role overview

Payroll and compensation

• Manage monthly payroll, including salaries, allowances, deductions, incentives, overtime, leave adjustments, and other components; validate employee changes and reconcile variances.
• Coordinate processing, funding, reconciliation, and accounting with Finance; process WPS where applicable and maintain audit documentation.
• Process leave salary, reimbursements, advances, deductions, end-of-service settlements, and support approved salary reviews, bonuses, and other compensation exercises.

Regulatory reporting and pensions

• Prepare Human Capital reports and information for CBUAE and other authorities; maintain workforce data and supporting records for regulatory submissions, inspections, and audits.
• Coordinate with Compliance, Finance, Risk, and other teams to ensure regulatory information is consistent and accurate.
• Administer eligible UAE/GCC employee pension registrations, updates, contributions, reconciliations, and deregistrations; resolve discrepancies and meet submission timelines.

Employee relations and exits

• Respond to employee queries about HR operations, payroll, policies, benefits, leave, and employment documentation; support grievances, disciplinary matters, attendance concerns, and policy violations.
• Prepare salary certificates, NOCs, employment confirmations, warning letters, and other correspondence; maintain accurate HR records and support audits.
• Manage employee separations, clearances, final settlements, related documentation, and exit interviews; coordinate visa, work permit, insurance, and pension cancellations.

HR systems and improvement

• Maintain HRMS data, personnel files, periodic workforce and operational reports, and confidential records in line with retention requirements.
• Maintain SOPs, checklists, trackers, and process documentation; identify opportunities to automate and improve processes, controls, and employee experience.
• Support Human Capital projects and other operational activities as assigned.

Qualifications and experience

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related discipline.
• Minimum 5–7 years of HR/Human Capital Operations experience; UAE experience in banking, financial services, insurance, or another regulated organization is preferred.
• Strong hands-on UAE payroll processing and reconciliation experience; practical knowledge of UAE Labour Law, WPS, end-of-service benefits, and employment regulations.
• Experience handling UAE/GCC pensions and relevant authorities; CBUAE or other regulatory HR/workforce reporting experience is strongly preferred.
• Experience handling employee relations and employee separation processes; working knowledge of HRMS/payroll systems and Microsoft Excel.

Competencies

• Accuracy, attention to detail, numerical and analytical skills, and understanding of payroll controls and reconciliation.
• Knowledge of UAE employment and regulatory requirements; ability to handle confidential employee information and meet multiple deadlines.
• Problem-solving, stakeholder management, communication, professional judgment, and independent cross-functional coordination.