Specialist - Business Continuity

Role objective

Key responsibilities

• Identify business and brand risks and impacts, and recommend mitigation actions.
• Establish a corporate business continuity framework aligned with ISO standards, including ISO 22301.
• Plan and review response mechanisms for identified risks and impacts, driving continuous improvement.
• Collaborate with departments to consolidate and align continuity plans across business areas.
• Lead business continuity testing and training, documenting feedback and recommendations.
• Align and validate continuity plans with supply chain and key stakeholders.
• Monitor policy changes and update continuity arrangements to match organizational directives.
• Review continuity plans, processes, and procedures periodically and adjust as needed.
• Monitor industry and regulatory updates and incorporate relevant compliance and procedural changes.
• Develop best practices and guide departments to improve resilience and operational effectiveness.
• Research industry learnings and share insights to strengthen response and resilience.
• Represent the Business Continuity department in the Crisis Management Centre on a rostered basis, supporting activations, exercises, and response activities.

Qualifications

• Bachelor’s degree in Risk Management, Resilience Management, or a related discipline.
• 7–9 years of experience, as stated under years with qualifications.
• Experience applying business continuity practices and working across multiple business areas with cross-functional stakeholders.
• Certified Business Continuity Institute (CBCI) certification or higher.

Competencies

• Customer focus.
• Teamwork.
• Effective communication.
• Personal accountability and commitment to achieve.
• Resilience and flexibility.

Information security responsibilities