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Solution Specialist, Manager (Pre-Sales Experience in Networking, Connectivity Solutions & Cybersecurity)

SITA Switzerland Sarl
Dubai, UAE
Onsite
Discovered 3 weeks ago
Pre-sales and solution consultingNetworking and connectivity solutionsCybersecurityWireless networkingLAN/WAN technologiesCloud networking

Full Job Posting

Role overview

Serve as a bridge between customers, sales teams, product managers, and solution engineering within SITA's Communications Data Exchange portfolio.

Support business growth across the Middle East and Africa through customer engagement, solution positioning, and offer development.

The role is a customer-facing technical pre-sales position with involvement in solution strategy and technology discussions.

What you will do

  • Identify, qualify, and progress strategic opportunities with Business Development Managers.
  • Lead customer discovery sessions, workshops, and solution discussions.
  • Present and position networking, connectivity, cybersecurity, and digital communication solutions.
  • Translate customer needs into actionable requirements and solution strategies.
  • Support RFP responses, solution positioning, business cases, and commercial discussions.
  • Assess solution risks, opportunities, dependencies, and recommended approaches before formal design.
  • Share market insights and customer feedback with Product Managers and collaborate across teams to support revenue growth.

Qualifications and experience

  • Bachelor’s degree in Telecommunications, Computer Science, Information Technology, Engineering, or a related field.
  • Experience in pre-sales, solution consulting, solution engineering, technical sales support, or customer-facing technology roles.
  • Understanding of networking, connectivity, cybersecurity, wireless networking, LAN/WAN, cloud networking, or telecommunications services.
  • Experience presenting technical solutions to customers, business stakeholders, and senior decision-makers.
  • Ability to communicate technical value, discover customer needs, and recommend solutions.
  • Commercial awareness, stakeholder-management ability, accountability, and customer-centricity.
  • Fluent English and Arabic.

About SITA

SITA provides technology and communications solutions for airports, airlines, and border operations, serving transportation and government clients.

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