{bc}
oracle

Software Engineer II

American Express
Gurugram, IND
Full-time
Mid · 5–7 years experience
Hybrid
Discovered 1 weeks ago
github-actionsgrafanahelmkuberneteslinuxprometheus

Full Job Posting

Qualifications

  • Minimum experience: 5-7 years of relevant experience in software engineering, platform engineering, DevOps, site reliability engineering, observability, or infrastructure operations.
  • Observability stack: Hands-on experience with Prometheus, Grafana, Mimir, and Loki in production or enterprise environments.
  • Query languages: Practical experience writing and troubleshooting PromQL and LogQL queries for metrics, logs, recording rules, alerts, and operational analysis.
  • Grafana: Experience creating and maintaining dashboards, variables, panels, visualizations, alerts, and reusable monitoring views.
  • Python: Basic understanding of Python for scripting, automation, API usage, and operational tooling.
  • Kubernetes: Working knowledge of Kubernetes resources, deployments, services, configuration, troubleshooting, and workload operations.
  • Helm and CI/CD: Experience creating or maintaining Helm charts and deploying applications through CI/CD pipelines using GitHub Actions.
  • Linux administration: Hands-on Linux administration and troubleshooting experience, including processes, filesystems, networking, system services, packages, and performance.
  • VMware: Working knowledge of VMware vSphere, virtual machines, provisioning concepts, and virtual infrastructure operations.
  • Engineering practices: Understanding of version control, code review, testing, documentation, incident response, and secure change management.
  • Collaboration: Good analytical, troubleshooting, written communication, and teamwork skills. Technology
  • Prometheus
  • Grafana
  • Mimir
  • Loki
  • PromQL
  • LogQL
  • Python
  • Kubernetes
  • Helm Charts
  • GitHub Actions
  • Linux / RHEL
  • VMware vSphere
  • Collaboration: Good analytical, troubleshooting, written communication, and teamwork skills.
  • Technology

Responsibilities

  • Build and maintain dashboards, alerts, recording rules, and queries across Prometheus, Grafana, Mimir, and Loki.
  • Develop PromQL and LogQL for infrastructure and application monitoring, capacity analysis, troubleshooting, and service health.
  • Operate and troubleshoot observability components, data collection pipelines, integrations, and platform dependencies.
  • Deploy and maintain Kubernetes applications using Helm charts, deployments, configuration, and GitHub Actions workflows.
  • Create Python scripts and small utilities to automate routine monitoring, validation, reporting, and integration tasks.
  • Support Linux systems and VMware virtual machines used by observability and platform services.
  • Investigate incidents using metrics, logs, dashboards, and infrastructure data, and document root causes and corrective actions.
  • Collaborate with infrastructure, application, and platform teams to onboard services and improve monitoring coverage and alert quality.

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