Showroom Manager - GAC

Role overview

Sales and showroom leadership

• Develop and implement strategies to meet showroom targets, grow revenue, and improve profitability.
• Lead and manage the showroom team to deliver strong customer service; train and motivate staff on sales performance, product knowledge, and dealership policies.
• Manage inventory, product displays, vehicle aging, and strategies for inventory turnover and profitability.
• Develop promotions, marketing initiatives, and merchandising displays; participate in promotional events to increase brand awareness and generate leads.
• Handle customer complaints and issues professionally and promptly.
• Participate in business development, industry events, and networking with potential clients.
• Monitor dealership sales revenue, expenses, and profitability; manage showroom budgets and expenses.
• Track market trends, products, and customer preferences; analyse sales data and customer behaviour to identify growth opportunities.
• Prepare sales reports, forecasts, and action plans with recommendations for improved performance.
• Oversee order processing and the end-to-end sales process; review sales agreements and resolve transaction discrepancies while ensuring policy and legal compliance.
• Develop internal controls to safeguard dealership assets and meet accounting and regulatory requirements.

Experience and education

• Seven to ten years of automotive sales management experience.
• Proven automotive car sales experience, a record of achieving targets, and experience managing a sales team.
• Bachelor’s degree in Business Administration, Marketing, or a related field.

Skills and working conditions

• Understanding of automotive industry trends and market dynamics.
• Excellent communication, interpersonal, stakeholder management, leadership, and organisational skills; ability to lead and motivate a team.
• Strong negotiation and problem-solving skills; sound judgment and time-management skills.
• Proficiency in Microsoft Office Suite and customer relationship management software.
• Ability to work flexible hours, including weekends and holidays.