indeed

Ships Agency Operator

Ascent Talent Solution L.L.C

Dubai, UAE

Mid-Senior

Onsite

AED 7,500/month

Discovered 1 months ago

Vessel port call operationsShips agency operationsCargo operationsWASP operating systemPort Services proceduresSupplier and contractor coordination

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Role Overview

• Attend and board vessels as required and as directed by respective Manager, in accordance with our Standard Operating Procedures and Customer Requirements.

• Advise on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.

• Ensure compliance with Port Services processes, standards and procedures, including correct use of the operating system (WASP).

• Ensure proper monitoring of the vessel and attendance to any follow up enquiries.

• Ensure correct amount of pre-funding are received, or the correct level of authority has approved any deviation, prior to performing the Port Call. Same to be ensured when additional funding required prior vessel’s sailing.

• Establish and maintain vessel’s files and ensure that all transactional systems are updated real time.

• Ensure proactive, efficient and timely communication at all times.

• Monitor and record expenses that arises during vessels’ port call.

• Ensure Cash-in-Transit (Cash to Master) as per WPS procedure.

• Proactively follow up, check and review supplier’s invoices.

• Ensure cost effectively Vessel Operations.

• Comply with WPS PPE Standard when working in ports/onboard vessels.

• QHSSE matters in own function – use of TAKE 5 as appropriate.

• Provide input to improve the operational and cost efficiency of the port call

• Ensure DA is competitive, dispatched on time and accurately reflect the true port costs.

• Oversee and monitor all cargo operations, including loading, unloading, transshipment, and storage activities, to ensure compliance with operational plans, safety standards, and contractual requirements.

• Provide timely and accurate updates to principals, owners, charterers, and all relevant stakeholders regarding the status of cargo operations, potential delays, discrepancies, and any operational issues requiring attention or corrective action.

• Maintain detailed records, SOFs, and reports to support operational transparency and informed decision‑making.

• Ensure to comply with company Bill of Lading guidelines whenever switching the BLs.

• Monitor Revised DA process & Completed FDA Draft status in WASP within 48 hrs of departure.

• Closing vessel call files timely in liaison with DA Clerk, within 25 days (MAX) of vessel sailing.

• Ensure all reporting & documentation requirements are correct & executed as per principal’s instructions. Monitoring these communications closely ensuring all relevant data is sent.

• Continuous monitoring & attendance to ALL incoming emails via the group mailbox and phone calls 24/7 incl. weekends and Public Holidays.

• Respond to new inquiries/appointments (EE acknowledgment, appointment acknowledgment, PDA generation).

• Monitor and adhere to code of conduct and compliance.

Pay: AED7,500.00 - AED8,000.00 per month

Key Skills for This Role

Vessel port call operationsShips agency operationsCargo operationsWASP operating systemPort Services proceduresSupplier and contractor coordination

Full Job Posting

Vessel and Port Call Operations

Attend and board vessels as directed by the manager and in accordance with standard operating procedures and customer requirements.
Monitor vessels and follow up on enquiries throughout the port call.
Ensure Port Services processes, standards, procedures, and the WASP operating system are followed correctly.
Verify pre-funding or approved authority before performing port calls and obtain additional funding before sailing when required.
Maintain vessel files and update transactional systems in real time.
Ensure proactive, efficient, and timely communication.

Suppliers, Costs, and Accounts

Advise on contractor selection and submit competitive quotations for goods and services provided to principals.
Monitor and record expenses arising during vessel port calls.
Ensure cash-to-master transfers are completed under WPS procedures.
Follow up, check, and review supplier invoices.
Ensure vessel operations are cost effective.
Prepare competitive, timely, and accurate disbursement accounts that reflect true port costs.
Monitor revised disbursement accounts and final disbursement drafts in WASP within 48 hours of departure.
Close vessel call files in liaison with the Disbursement Account Clerk within 25 days of vessel sailing.

Cargo Operations and Stakeholders

Oversee loading, unloading, transshipment, and storage activities for compliance with operational plans, safety standards, and contractual requirements.
Provide principals, owners, charterers, and relevant stakeholders with updates on cargo operations, delays, discrepancies, and corrective actions.
Maintain detailed records, statements of facts, and reports to support operational transparency and decision-making.
Comply with company Bill of Lading guidelines when switching bills of lading.

Communications and Documentation

Monitor the group mailbox and phone calls continuously, including weekends and public holidays.
Respond to new inquiries and appointments, including acknowledgment messages and PDA generation.
Ensure reporting and documentation requirements are accurate and completed according to principals' instructions.
Monitor communications closely to ensure all relevant data is transmitted.

Requirements and Experience

Three years of Abu Dhabi Port operations experience is preferred.
The operator must be able to work according to port procedures, customer requirements, and company compliance standards.
The role requires use of WPS PPE standards when working in ports or onboard vessels.
The role requires continuous availability for incoming emails and phone calls, including weekends and public holidays.

Work Location

Work is performed in person and includes port and onboard-vessel attendance.

Pay

Pay is AED 7,500 to AED 8,000 per month.

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