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ServiceNow Technical - Senior Consultant

Deloitte
Bengaluru, IND
Full-time
Onsite
Discovered 3 weeks ago
ServiceNow implementationServiceNow technical configurationUI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, and Business RulesMid Server configuration and architectureAccess Control Lists (ACLs)Import Sets, Transform Maps, and Update Sets

Full Job Posting

Position summary

Senior Consultant in Deloitte's Enterprise Performance team, supporting enterprise technology and digital transformation across finance, supply chain, and IT operations.

Translate requirements into technical artifacts and coordinate with senior team members on status, technical solutions, and change impact.

Work and delivery

  • Participate in user-story grooming, elaboration, and design sessions; review user stories and technical architecture documentation.
  • Develop integrations using point-to-point interfaces, REST/SOAP web services, and file transfers; document methods, data transfers, and error checking.
  • Configure ServiceNow against business requirements, process guides, and functional requirements; identify gaps and advise on configuration.
  • Deploy solutions across sub-production and production environments.
  • The role supports advice and implementation services for enterprise transformation programs.

Required qualifications

  • At least 6 years of ServiceNow implementation experience in large, complex environments.
  • Advanced ServiceNow skills across UI policies and components, scripts, business rules, Mid Server architecture, ACLs, Import Sets, Transform Maps, and Update Sets.
  • Proficiency in Agile development and all phases of the Application Development Lifecycle; experience with Jira, Rally, or similar development support tools.
  • CSA certification and hands-on ITSM experience.
  • Hands-on experience with at least one additional ServiceNow area: ITBM, ITOM, HRSD, ITAM, DevOps, integrations, Service Portal, or custom applications.
  • Bachelor's degree in Software Engineering, Information Systems, Business, or equivalent.

Preferred experience

  • EAM, HAM, SAM, Service Portal, UI Builder, Agentic AI, and Virtual Agent experience is listed as preferred.

Team context

Deloitte's Enterprise Performance team works across finance, supply chain, and IT operations to support performance improvement and digital transformation.

The TSO offering supports digital transformation of enterprise services and IT transformation across enterprise functions.

Listed locations

The description lists Hyderabad, Bengaluru, Chennai, and Pune as locations.

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