ServiceNow SPM Functional Consultant

Overview

• Müller's Solutions is actively seeking a skilled **ServiceNow SPM Functional Consultant** to join our team.
• In this role, you will be responsible for bridging the gap between business needs and technical solutions by leveraging your expertise in the ServiceNow Strategic Portfolio Management (SPM) module.
• You will partner with clients to gather requirements, configure the platform, and ensure that portfolio management processes are optimized to deliver strategic value.
• Key Responsibilities:* Engage with clients to collect and analyze business requirements related to portfolio management.
• Configure and customize the ServiceNow SPM module to align with client objectives and best practices.
• Document functional requirements, process flows, and solution designs.
• Facilitate workshops and training sessions to enhance client understanding and adoption of ServiceNow SPM.
• Work closely with technical teams to ensure smooth integration and implementation of SPM solutions.
• Support testing activities, including user acceptance testing, and provide go-live support.
• Stay informed about the latest updates and trends within ServiceNow SPM to continuously improve client solutions.
• **Requirements** **Requirements:**
• Bachelor's degree in Business, Information Technology, or a related field.
• At least 3 years of experience working as a ServiceNow Functional Consultant, specifically with the SPM module.
• Strong understanding of portfolio management principles and best practices.
• Proven experience in configuring and implementing ServiceNow SPM solutions.
• Excellent communication and stakeholder management skills.
• Ability to translate complex business needs into practical ServiceNow configurations.
• Experience in conducting workshops, trainings, and providing end-user support.
• Relevant ServiceNow certifications related to SPM or ITBM are advantageous.