ServiceNow SPM Architect

Position overview

Experience and technical requirements

• At least 7 years of ServiceNow platform experience and at least 5 years of hands-on ServiceNow SPM implementation experience.
• Experience architecting large-scale ServiceNow solutions and applying enterprise architecture principles.
• Strong business process consulting experience, including governance, operating models, and PMO transformation.
• Knowledge of REST APIs, Integration Hub, Flow Designer, Jira and Azure DevOps integrations, ERP and financial integrations, and data migration strategies.
• Experience leading global implementation programs, enterprise transformations, Agile or Hybrid delivery, and executive stakeholder management.

Strategic Portfolio Management Leadership

• Lead enterprise-wide SPM transformation initiatives and design scalable operating models aligned with organizational strategy.
• Define portfolio governance, demand management, investment planning, and prioritization frameworks.
• Establish portfolio health, KPI, and executive reporting mechanisms.
• Drive business value realization and strategic alignment across portfolios.

Solution Architecture

• Architect end-to-end SPM solutions across Demand Management, PPM, Agile Development, Resource Management, Financial Planning, Investment Funding, Strategic Planning Workspace, OKR Management, and Enterprise Architecture Integration.
• Define scalable architecture and governance standards aligned with ServiceNow out-of-box capabilities and platform strategy.

Business Consulting

• Conduct executive workshops and stakeholder interviews and translate business objectives into technology solutions.
• Develop maturity assessments and transformation roadmaps.
• Provide strategic recommendations for PMO modernization and portfolio optimization.
• Advise customers on portfolio governance and organizational change management.

Technical and stakeholder leadership

• Lead architecture design reviews and solution governance and define integration architecture with enterprise systems.
• Oversee configuration, customization, and implementation teams and ensure adherence to ServiceNow development standards.
• Engage CIOs, PMO leaders, Portfolio Managers, and business executives.
• Facilitate steering committee meetings, present architecture decisions, and build trusted advisor relationships.

Compensation

• Pay is ₹1,200,000.00 to ₹1,800,000.00 per year.

Availability

• Immediate joiners are requested.