ServiceNow SPM Architect
Role Overview
Lead the design, architecture, and implementation of enterprise-wide ServiceNow Strategic Portfolio Management solutions.
Partner with business, PMO, enterprise architecture, finance, product, and IT leaders on strategic planning, governance, investment prioritization, and value realization.
Key Skills for This Role
Full Job Posting
Role Overview
Lead the design, architecture, and implementation of enterprise-wide ServiceNow Strategic Portfolio Management solutions.
Partner with business, PMO, enterprise architecture, finance, product, and IT leaders on strategic planning, governance, investment prioritization, and value realization.
Position Details
- The position is based in Bangalore and is full-time, in person.
- The role requires immediate joiners according to the source posting.
Strategic Portfolio Management Leadership
- Lead enterprise-wide SPM transformation initiatives and design scalable operating models aligned with organizational strategy.
- Define portfolio governance, demand management, investment planning, prioritization, portfolio health, KPI reporting, and value-realization practices.
Solution Architecture
- Architect end-to-end SPM solutions across Demand Management, PPM, Agile Development, Resource Management, Financial Planning, Investment Funding, Strategic Planning Workspace, OKR Management, and Enterprise Architecture Integration.
- Define scalable architecture and governance standards aligned with ServiceNow out-of-box capabilities and platform strategy.
Business Consulting
- Conduct executive workshops and stakeholder interviews and translate business objectives into technology solutions.
- Develop maturity assessments and transformation roadmaps and advise on PMO modernization, portfolio optimization, governance, and organizational change.
Technical Leadership
- Lead architecture design reviews and solution governance and define integration architecture with SAP, Oracle, Azure DevOps, Jira, Microsoft Project, Power BI, ERP, and financial systems.
- Oversee configuration, customization, and implementation teams and ensure adherence to ServiceNow development and architecture standards.
Stakeholder Management
- Engage CIOs, PMO leaders, portfolio managers, and business executives.
- Facilitate steering committee meetings and executive governance reviews and present architecture decisions and solution recommendations.
Technical Requirements
- The role requires 7+ years of ServiceNow platform experience and 5+ years of hands-on ServiceNow SPM implementation experience.
- Required expertise includes SPM, Demand Management, PPM, Agile Development, Resource Management, Financial Management, Investment Funding, Enterprise Architecture Workspace, and APM Integration.
- Experience is required in large-scale architecture, enterprise architecture principles, business process consulting, governance, operating models, and PMO transformation.
- Required integration knowledge includes REST APIs, Integration Hub, Flow Designer, Jira, Azure DevOps, ERP or financial systems, and data migration strategies.
- Global implementation leadership, Agile or hybrid delivery, large-scale transformation, and executive stakeholder management experience are required.
Pay
- Compensation is ₹1,200,000–₹1,800,000 per year.
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