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ServiceNow PMO Consultant

edari
Dubai, UAE
fulltime
Mid-Senior
Today
management consultingstrategybusiness advisoryprocess improvementstakeholder managementproblem solving
Free

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Overview

We are looking to hire a

Servicenow Pmo Consultant

who will be responsible for establishing and managing project governance, delivery standards, and portfolio oversight for

ServiceNow initiatives

across multiple business units for our client based in Dubai, which is one of the

largest semi-government companies in the region.

This position is a contract role with an initial duration of

6 months and is renewable.

We are looking for a passionat

E Servicenow Pmo Consulta

nt with strong project management expertise with a solid technical understanding of the ServiceNow platform, enabling effective collaboration within stakeholders.

This role requires experience managing comple

x ServiceNow implementatio

ns and enhancements while ensuring projects are delivered on time, within scope, budget, and quality standard

Key Responsibilities

  • Lead the planning, execution, and delivery of ServiceNow projects across multiple business units.
  • Manage project scope, timelines, budgets, resources, risks, and dependencies to ensure successful delivery.
  • Establish and maintain PMO governance, project standards, reporting, and documentation.
  • Coordinate with business stakeholders, technical teams, vendors, and implementation partners throughout the project lifecycle.
  • Track project progress, prepare status reports, and present updates to senior management and steering committees.
  • Ensure ServiceNow solutions align with business requirements, technical standards, and organizational objectives.
  • Facilitate project meetings, workshops, change requests, and issue resolution.
  • Support Agile, Waterfall, or hybrid project delivery methodologies as appropriate.
  • Drive continuous improvement of project management processes and ServiceNow governance.
  • Ensure successful project handover, user acceptance, and transition to operations
  • Knowledge, skills & experience
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • PMP (Project Management Professional) certification is mandatory.
  • 8+ years of IT project management experience, including at least 5 years managing ServiceNow projects.
  • Strong technical understanding of the ServiceNow platform, architecture, and implementation lifecycle.
  • Experience delivering enterprise-scale ServiceNow implementations or digital transformation programs.
  • Knowledge of project management methodologies such as PMBOK, Agile, Scrum, or PRINCE2.
  • Excellent stakeholder management, communication, leadership, and presentation skills.
  • Experience working with PMO governance, project reporting, budgeting, and risk management.
  • ServiceNow certifications (CSA, CIS, or other relevant certifications) are highly preferred.

Availability

  • ilityPreference will be given to candidates who are immediately available or on short notice (30 days or less)

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