Service & Training Technician

Overview

Job Description

Job Description –

United Arab Emirates (UAE), Abu Dhabi

Overview

About Teledyne Gas & Flame Detection

Role Summary

The Role Requires Close Collaboration With

• Teledyne Gas & Flame Detection Middle East team
• Global Service, Product Management and Engineering teams (Teledyne GMI, Teledyne Detcon, Teledyne Oldham)
• Regional distributors and service partners

Key Responsibilities

• Deliver both onsite and remote technical services, including installation, commissioning, calibration, troubleshooting, and maintenance of fixed and portable gas detection systems.
• Conduct comprehensive service and maintenance training, technical training for end users, distributors, and system integrators, covering product operation, maintenance practices, and safety best‑practice procedures.
• Support application assessments, site surveys, and technical evaluations to ensure correct product selection and full compliance with customer and project requirements.
• Contribute to warranty assessments, prepare detailed service reports, and assist in the development of technical documentation.
• Build and maintain strong relationships with customers and partners to ensure high satisfaction levels and reliable system performance.
• Provide technical support during customer visits, product demonstrations, and new product rollouts.
• Ensure all service and training activities adhere to Teledyne’s values, quality standards, and safety procedures.

Required Experience & Competencies

• The successful candidate will have:
• Hands‑on experience servicing gas and flame detection systems (fixed and/or portable) or similar industrial instrumentation.
• Integrate Gas & Fire Gas Detectors & Systems with PLCs, HMIs, and IoT platforms (LTE, Lora WAN, wireless) a big plus
• Perform on-site commissioning of Methan track system on IoT and OGI systems
• Strong technical troubleshooting skills and the ability to work independently in the field.
• Experience in delivering service and maintenance training, high level of technical training or customer support in industrial environments.
• Ability to communicate clearly with engineers, technicians, and end users.
• A proactive, customer‑focused approach with strong organizational skills.
• Willing to travel extensively across the Middle East region.
• Must be able to demonstrate professional record (5+ years) with a proven track record.
• Effective team player with ability to build and maintain positive relationships.
• Teledyne and all of our employees are committed to conducting business with the highest ethical standards.
• We require all employees to comply with all applicable laws, regulations, rules and regulatory orders.
• Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.