Regional Service & Technical Trainer

Overview

Responsibilities

• Design technical and service training programs aligned with organizational needs and business objectives.
• Develop training content based on identified goals and skill gaps.
• Create training materials, such as presentations, workbooks, and video-based courses.
• Conduct online training sessions, including both group and individual formats.
• Organize and deliver on-site training at authorized centers, covering areas such as new product technical training, service management, and service/technical skills development.
• Maintain and report training records, including course completion, attendance, absences, and key observations.
• Monitor and evaluate the effectiveness of training programs using assessments and participant feedback.
• Analyze training outcomes and continuously refine content and delivery methods.
• Possess extensive experience in planning and executing national and regional skills competitions, including program design, process management, and overall coordination.

Qualifications

• Minimum 3 years of proven experience as a service and technical trainer.
• EV/Hybrid technical knowledge and experience are required.
• Demonstrated ability to design and develop technical training courses.
• Excellent English communication skills (both written and verbal).
• Strong organizational and time-management capabilities.
• A bachelor’s degree in a technical field is preferred.
• Proficiency in Arabic is a plus.
• Previous experience as a certified OEM service & technical trainer is highly preferred.