Service Engineer - Fire Detection Systems (Zettler)

What You Will Do

Key Responsibilities Include

• Programming, configuring, and commissioning Zettler fire alarm systems, FAST2000 panels, and Xtralis VESDA aspirating smoke detection systems.
• Performing routine and corrective maintenance on fire alarm and life safety systems.
• Conducting system diagnostics, fault analysis, and root‑cause troubleshooting.
• Executing site acceptance tests (SAT), functional tests, and system upgrades.
• Execution of preventive and corrective maintenance program of each system as per the approved schedule.
• Preparing service reports with checklist, documentation, and compliance records.
• Coordinating with project/maintenance teams, contractors, and end users to ensure smooth system handover.
• Responding to emergency service calls and providing timely technical support.
• Ensuring all work aligns with NFPA, civil defense, and manufacturer standards.

How You Will Do It

You Will Succeed By

• Applying deep programming knowledge of Zettler, FAST2000, and VESDA systems to configure devices, loops, cause‑and‑effect logic, and networked panels.
• Using diagnostic tools, software interfaces, and testing equipment to validate system performance.
• Following structured workflows for commissioning, maintenance, and troubleshooting.
• Maintaining clear documentation for every intervention, including logs, test sheets, and configuration backups.
• Collaborating closely with engineering, HSE, and project teams to resolve technical challenges.
• Managing time effectively to handle multiple service calls and scheduled maintenance visits.
• Upholding strict safety practices and ensuring compliance with local authority requirements.

What We Look For

Required Qualifications

• Bachelor’s Degree, preferably in Electrical/Electronics
• Minimum 5 years’ experience.
• Extensive programming expertise in:
• + Zettler fire alarm systems
• + FAST2000 fire alarm systems
• + Xtralis VESDA aspirating smoke detection systems
• Strong understanding of fire detection principles, NFPA standards, and civil defense regulations.
• Knowledge in Public Addressing and Voice Evacuation systems
• Basic knowledge in Fire Fighting systems.
• Ability to read and interpret engineering drawings, loop diagrams, and cause‑and‑effect matrices.
• Strong analytical and problem‑solving skills.
• Good communication skills for client interaction and reporting.
• Valid UAE driving license (preferred).
• Proactive, Independent and open minded

Preferred Attributes

• Manufacturer certifications for Zettler, VESDA, or similar systems.
• Experience in large‑scale commercial, industrial, or critical‑infrastructure projects/maintenance.
• Ability to work independently under pressure and manage emergency callouts.