Field Service Engineer-1

ABB

Service Operations Manager

Your Role And Responsibilities

• In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines.
• Each day, you will plan and execute work on a first-time right approach with customers.
• You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.
• The work model for the role is:
• {onsite}
• This role is contributing to the
• {Electrification}
• in
• {UAE}
• .
• You will be mainly accountable for:
• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
• Receive the project documentation and all the technical information necessary to start the commissioning activity.
• Fill in the Site report and agree with the actions with the Service Manager prior to site commissioning or modification
• Accomplish the requested preliminary activities like permissions, Gate pass , power on/shutdown permits, application programs download and documentation check using the proper software tools and instrumentation, according to Company testing procedures
• Verify the correctness of all the hardware connections between the system (MV System, Operator Interfaces and other network devices) under test making sure that the installed cables and wiring are made according to the related documents and are working properly
• Properly install and verify the correct functionality of all the installed devices in accordance with FAT results using diagnostic and application tools and following the project documentation as reference.

Qualifications for the role

• Bachelor’s degree in electrical engineering is mainly MV experience.
• 5-7+years of experience in the specific field of application
• Possess an enhanced knowledge of LV (MCC/PCC) & MV (AIS/GIS/RMU) Switchgear and Products
• Knowledge of the most common testing tools (hardware and computerized)
• Knowledge of Safe working procedures at site
• Attitude to interpersonal relationships
• Good relation skill, Team working, Problem solving
• Ease communicating in English (verbal and written)
• What's in it for you?
• We empower you to take the lead, share bold ideas, and shape real outcomes.
• You’ll grow through hands-on experience, mentorship, and learning that fits your goals.
• Here, your work doesn’t just matter, it moves things forward
• Contribute to a collective vision.
• This is where progress takes flight, teams turn ideas into impact, and we define what’s next.
• Run What Runs the World.

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