Service BDC Admin

Subaru Of Utica Yorkville

Responsibilities

• The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
• Gather accurate customer information to create a database for continual follow-up and retention
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Qualifications

• Ability to present information in a clear and professional manner.
• Ability to manage one’s own time effectively.
• Ability to type efficiently.
• Basic & phone computer skills.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Vehicle Purchase Discounts

• Wellness Programs
• Est.
• Hourly Earnings ranges from $17.00-$21.00 plus bonus/commission
• Actual pay offered may vary depending on skills, experience, job-related knowledge/bonus/commission, location, etc.
• Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/
• High School graduate or equivalent, 18 years or older required.
• We are a drug-free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.