Service Advisor – Automotive Industry
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are seeking an experienced and customer-focused Service Advisor with a strong background in the automotive industry.
Key Skills for This Role
Full Job Posting
Job Summary
We are seeking an experienced and customer-focused **Service Advisor** with a strong background in the **automotive industry**.
The ideal candidate will serve as the primary point of contact between customers and the workshop, ensuring accurate vehicle intake, effective communication, and smooth coordination with the operations team throughout the service process.
Key Responsibilities
- Receive customer vehicles and conduct initial inspections.
- Accurately identify customer concerns and service requirements.
- Prepare detailed vehicle condition reports and service recommendations.
- Create and issue Job Cards with complete and accurate information.
- Coordinate with workshop and operations teams to ensure timely execution of repairs and maintenance.
- Monitor work progress and provide regular updates to customers.
- Ensure all service documentation is properly completed and maintained.
- Handle customer inquiries, complaints, and follow-ups professionally.
- Maintain high levels of customer satisfaction and service quality.
- Ensure compliance with company procedures, safety standards, and manufacturer guidelines.
Requirements
- Minimum **5 years of experience as a Service Advisor** in the **automotive industry** within **Dubai or GCC**.
- Strong knowledge of vehicle maintenance, repair processes, and workshop operations.
- Excellent communication, customer service, and interpersonal skills.
- Ability to prepare accurate reports, estimates, and job documentation.
- Strong coordination and follow-up skills with technical and operational teams.
- Proficiency in MS Office and workshop management systems.
- Valid UAE driving license is an advantage.
Important Note
Only candidates with direct experience in the automotive service and maintenance industry will be considered.
Applicants from **car sales, automotive sales, or non-automotive backgrounds are requested not to apply.**
Pay: AED4,500.00 - AED7,000.00 per month
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Auto Ak7
Front Desc Receptionist for a Luxury Car Showroom
Dubai, UAE
Position Overview The Receptionist serves as the first point of contact for clients, guests, VIP visitors, business partners, and suppliers entering the luxury automotive showroom. This role is responsible for delivering
Jr. Accountant
Dubai, UAE
Customer Payment Monitoring \ Follow up with customers to ensure required advance payments are received prior to commencing work. \ Verify payment records and maintain proper documentation of approvals and exceptions. 2.
Supervisor – Purchaser & Storekeeper
Dubai, UAE
Requirements & Responsibilities: Experience: Minimum 5 years of relevant experience in Dubai, with verifiable proof of employment history. Systems Knowledge: Must be proficient in using Mass Garage System. Reporting:
Master Painter for Luxury Cars
Dubai, UAE
Minimum 5 years of UAE experience in automotive painting and refinishing, preferably with luxury, premium, sports, and exotic vehicles. Strong expertise in vehicle inspection, damage assessment, surface preparation, prim
Job Controller & Operations Supervisor (Automotive workshop operations or job control)
Dubai, UAE
We are looking for a highly experienced and professional Job Controller & Operations Supervisor to manage overall workshop operations, supervise teams, and ensure every vehicle is delivered with the highest quality stand
Human Resources Manager (Automotive Industry)
Dubai, UAE
We are seeking a highly experienced and disciplined HR Manager with a strong background in the automotive and car sales industry. The role requires full responsibility over HR operations, staff management, visa processin
Automotive Sales Manager – Maintenance Services.
Dubai, UAE
We are hiring a Sales Manager / Maintenance Sales who truly understands automotive services, knows how to sell high-value maintenance solutions, and can take full control of the maintenance department commercially and op
GENERAL ACCOUNTANT AUTOMOTIVE EXPERIENCE ONLY!
Dubai, UAE
GENERAL ACCOUNTANT FOR CAR SALE Job Description: We are looking for a highly organized and experienced General Accountant with strong knowledge of automotive sales and purchase accounting. The ideal candidate must have s
Front Desc Receptionist for a Luxury Car Showroom
Dubai, UAE
Jr. Accountant
Dubai, UAE
Supervisor – Purchaser & Storekeeper
Dubai, UAE
Master Painter for Luxury Cars
Dubai, UAE
Job Controller & Operations Supervisor (Automotive workshop operations or job control)
Dubai, UAE
Human Resources Manager (Automotive Industry)
Dubai, UAE
Automotive Sales Manager – Maintenance Services.
Dubai, UAE
GENERAL ACCOUNTANT AUTOMOTIVE EXPERIENCE ONLY!
Dubai, UAE