Server Operations Spec

Education & Experience

Knowledge, Skills & Abilities

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Advanced knowledge of I-Series, Proxmox, Windows Server OS, and Databases (Pi, MS SQL Server, Access, AcQuire), Veeam Backup Software, What’s Up Gold Monitoring, and Sensaphone Monitors.
• Proficient customer service skills and vendor management skills.
• Ability to travel 100% to server locations in Missouri.

Job Responsibilities

• I nstallation, implementation, and ongoing maintenance of physical and virtual server infrastructure, including physical equipment as well as other software systems.
• Keep servers patched, backed up, and online for the business.
• Keep Generators and UPS systems up and running properly to protect server equipment and online.
• Keep computer server rooms organized and monitoring tools working.
• Keep the virtual server environment stable and up to date based on the company’s computer requirements.
• Help Desktop Support Team by acting as Tier 3 support for server issues and participating in the IT on-call rotation.
• Complete tasks in a safe and environmentally compliant manner by following EHS (environmental, health, and safety) policies, procedures, and best practices; support and assist peers in working in a safe, compliant manner; report unsafe acts or conditions, incidents, and deviations; and provide feedback to support continuous improvement in EHS performance.
• Other duties or projects as assigned.

Tools Utilized, Environmental Conditions, Physical & Lifting Requirements

• Regularly uses telephone and computer. Rarely utilizes hand tools.
• Regularly works in an office environment with moderate noise from servers.
• Clarity of vision at 20 inches or less and 20 feet or more. Ability to identify and distinguish colors; Frequently talking, hearing, sitting and repetitive wrist and/or finger movement. Occasionally driving and walking. Includes concentrated attention.
• Occasionally lift up to 15 pounds.
• An Equal Opportunity Employer, including disability and veterans.