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Senior Waiter/ess - Lah Lah - Service - Zabeel House The Greens

Jumeirah
Abu Dhabi, UAE
fulltime
Senior
Yesterday
Customer ServiceOrder TakingMenu KnowledgePOS SystemsFood SafetyGuest Relations
Free

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About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Zabeel House The Greens

Located in the social heart of Dubai with close proximity to Palm Jumeirah, Jumeirah Zabeel House The Greens offers travellers a range of facilities including co-working spaces, a rooftop pool, a fitness centre, two outdoor padel courts, and wellness and dining facilities.

About The Job

  • An exciting opportunity has arisen for a Senior Waiter/ess in Lah Lah - Service to join Zabeel House The Greens.
  • The main duties and responsibilities of this role include:
  • Greet guests warmly, escort them to their tables, and provide information about seating arrangements.
  • Explain menu items, including preparation methods and ingredients. Address any inquiries about allergies or dietary restrictions.
  • Inform guests about daily specials and promotions not listed on the menu, ensuring they are aware of all available options.
  • Verify guests' identification to ensure compliance with legal age requirements for alcohol service, adhering to local laws.
  • Take accurate food and beverage orders, noting any special requests, and communicate these promptly to the kitchen and bar staff.
  • Serve food using appropriate techniques, ensuring adherence to established serving standards and handling practices.

About You

  • The ideal candidate for this position will have the following experience and qualifications:
  • Minimum 1-2 years of experience in Food & Beverage service within a 4-star or 5-star hotel or premium dining environment, with strong knowledge of service standards.
  • Strong understanding of menu offerings, food preparation methods, and the ability to provide recommendations and upsell items in line with brand standards.
  • Proficient in guest service delivery, including order taking, service execution, and handling guest feedback while ensuring high levels of satisfaction.
  • Ability to manage a designated service section, coordinate with kitchen and bar teams, and ensure smooth and efficient operations during service.
  • Good communication and interpersonal skills, with the ability to handle cashiering procedures and maintain compliance with hygiene, safety, and service protocols.
  • About the Benefits
  • At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow.
  • Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits Include

  • Supportive and inclusive work environment
  • Access to Learning & Development programmes and clear career pathways
  • Opportunities for internal mobility within our global network
  • Colleague discounts on food, beverage, and hotel stays worldwide
  • Company-provided shared accommodation
  • Comprehensive healthcare and life insurance coverage
  • Paid annual leave and flight from your home country
  • Performance-based incentives tailored to your role
  • Competitive tax-free salary paid in UAE Dirhams (AED)

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