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Senior Training Specialist-Retail

Genius HRTech Limited
Dubai, UAE
fulltime
Mid-Senior
Yesterday
RetailSpecialistTraining
Free

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Overview

At Genius we are hiring for a role of Senior Trainer with a Luxury Retail

Location Dubai

  • Delivered onboarding, coaching, and continuous training programs for retail store employees to enhance product knowledge, customer service, and sales performance.
  • Conducted regular store visits to assess staff performance, identify training needs, and provide on-the-job coaching to improve operational standards.
  • Developed and implemented training materials, workshops, and performance improvement plans aligned with company objectives and retail best practices.
  • Monitored key performance indicators (KPIs), including sales, customer satisfaction, and compliance metrics, providing actionable feedback to store teams and management.
  • Collaborated with store managers and regional teams to ensure consistent execution of operational procedures, merchandising standards, and customer experience initiatives.
  • Evaluated training effectiveness through performance assessments, audits, and follow-up coaching sessions, driving continuous improvement across multiple store locations.
  • Supported new store openings, employee onboarding, and change management initiatives to ensure smooth operational transitions.
  • Promoted a culture of learning, accountability, and high performance by mentoring employees and recognizing achievements.

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