Senior Solutions Architect
Skills
About This Role
Job Title: Senior Solution Architect – ServiceNow
Industry: Oil & Gas
Contract Duration: 12 Months
Location: Abu Dhabi, UAE (Onsite)
Day Rate: Competitive – let’s talk
The Role:
- Own the end-to-end ServiceNow architecture for a global oil and gas enterprise – setting the standards, governing the platform, and shaping the roadmap.
- Lead across all major domains: ITSM, ITOM, ITAM, SecOps, HRSD, Workplace, and GenAI.
- Design cross-module solutions, drive CSDM adoption, and define the enterprise data strategy.
- Architect integrations with SAP, HR, Finance, and Security systems using REST/SOAP and event-driven patterns.
- Provide architectural leadership within SAFe – PI Planning, runway definition, and governance.
- Advise senior stakeholders, lead Architecture Review Boards, and mentor the architects around you.
- Identify where AI and automation can deliver real business value – and build it into the roadmap.
- Ensure the platform meets UAE regulatory and enterprise security requirements at all times.
Skills Needed:
- 15+ years in IT; 7–10+ years as a ServiceNow architect at enterprise scale.
- Deep expertise across ITSM, ITOM, ITAM (HAM/SAM Pro), SecOps, HRSD, Workplace, App Engine, and GenAI.
- Strong CMDB and CSDM experience across complex, multi-domain environments.
- Solid integration background: SAP, HR, Finance, Security – API design and event-driven architecture.
- Comfortable leading within SAFe – PI Planning, architectural governance, and release management.
- Oil & Gas experience is mandatory. UAE / GCC background equally so.
- ServiceNow CTA highly desirable. CIS certifications and SAFe Architect / Agilist a strong advantage.
Research indicates that men will apply to a role when they meet only 50–60% of the requirements, while women and other underrepresented groups often look for a 90–100% match. If this role excites you but you don’t tick every single box, please still apply. We’d love to hear from you.
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