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Senior Site Reliability Engineer

NCR
IND
Full-time
Onsite
Discovered 1 months ago
Site reliability engineeringAzureGoogle Cloud PlatformKubernetesCloud platform reliability and scalabilityCloud security and performance

Full Job Posting

About NCR Voyix

NCR Voyix is a global platform-powered provider of unified commerce, payments, and services for retail and dining customers.

Role Overview

Lead the reliability, scalability, security, and performance of mission-critical cloud platforms.

Design, deploy, and support solutions across Azure, Google Cloud Platform, and Kubernetes environments.

Core Responsibilities

  • Drive AI-powered operations, automation, and self-healing capabilities to improve efficiency.
  • Build and enhance observability using Splunk, AppDynamics, logs, metrics, and traces.
  • Manage and troubleshoot Cloudflare, Zscaler, SQL Server, RabbitMQ, and networking components.
  • Lead major incident response, root cause analysis, and problem management activities.
  • Automate deployments, operations, and reliability engineering processes using scripting and infrastructure as code.
  • Collaborate with Engineering, Security, Product, and Customer teams to deliver resilient solutions.
  • Serve as a technical leader and escalation point for critical production and customer issues.
  • Champion customer focus, automation-first practices, AI-driven operations, and operational excellence.

Employment Conditions

  • Offers of employment are conditional upon passing screening criteria applicable to the job.

Requirements

  • Ability to lead reliability, scalability, security, and performance for mission-critical cloud platforms.
  • Experience designing, deploying, and supporting solutions across Azure, Google Cloud Platform, and Kubernetes environments.
  • Ability to build observability using logs, metrics, traces, Splunk, and AppDynamics.
  • Ability to manage and troubleshoot Cloudflare, Zscaler, SQL Server, RabbitMQ, and networking components.
  • Ability to lead major incident response, root cause analysis, and problem management activities.
  • Experience automating deployments, operations, and reliability engineering processes with scripting and infrastructure as code.
  • Ability to serve as a technical leader and escalation point for critical production and customer issues.

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