Manager
Role Overview
The Manager, Quality Engineering leads a team of quality engineers and ensures delivery of high-quality software products and solutions.
The role oversees quality assurance processes, implements best practices, and drives continuous improvement across the software development lifecycle.
Key Skills for This Role
Full Job Posting
About NCR VOYIX
NCR VOYIX is a global platform-powered company providing unified commerce, payments, and related services for retailers and restaurants.
The company is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries.
Job Summary
The Manager, Quality Engineering leads a team of quality engineers and ensures delivery of high-quality software products and solutions.
The role oversees quality assurance processes, implements best practices, and drives continuous improvement across the software development lifecycle.
Job Responsibilities
- Lead, mentor, and manage quality engineers while fostering quality, collaboration, and continuous learning.
- Develop quality assurance strategies, methodologies, and processes for software products.
- Oversee test plans, test cases, and automated test design and execution.
- Collaborate with product management, development, and other teams throughout the software development lifecycle.
- Drive adoption of test automation frameworks and tools.
- Monitor quality metrics and identify trends, risks, and improvement opportunities.
- Promote defect prevention, root cause analysis, and continuous process improvement.
- Manage quality engineering priorities and projects against release and business objectives.
- Track industry trends and emerging technologies in quality assurance and software testing.
- Participate in hiring, training, and performance evaluations for the team.
Job Qualifications
- Bachelor's degree in Computer Science, Engineering, or a related technical field.
- At least 5 years of software quality assurance or quality engineering experience, including at least 3 years in leadership or management.
- Strong understanding of Agile, Scrum, and Waterfall methodologies.
- Experience designing, developing, and executing comprehensive test strategies and plans.
- Expertise in test automation frameworks and tools including Selenium, Playwright, Cypress, JUnit, or TestNG.
- Understanding of performance, security, and usability testing principles.
- Experience with CI/CD pipelines and tools.
- Familiarity with AWS, Azure, Google Cloud, or similar cloud platforms.
- Strong leadership, communication, interpersonal, analytical, and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
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