Senior School Operations Officer (REDEPLOYEE APPLICANTS ONLY)

Responsibilities

• – The role is responsible for supporting the effective delivery of School Operations activity and coordinating administrative processes that underpin the student and academic experience. This includes supporting the delivery of key operational activities across the student lifecycle, coordinating with academic and Professional Services colleagues, monitoring and resolving operational issues, and contributing to the development and implementation of consistent, efficient and student-focused processes across the School. Person Specification – The successful candidate will have knowledge of higher education procedures, regulations and administrative processes, alongside experience of delivering complex operational activity within a busy, student-focused environment. They will demonstrate strong organisation, analytical and problem-solving skills, with the ability to manage competing priorities, interpret regulations and resolve operational issues effectively. Excellent communication and relationship-building skills will be essential, with the ability to work collaboratively with academic and Professional Services colleagues and coordinate activity across teams. Experience of student records systems such as SITS, together with the ability to support and contribute to continuous improvement, is also desirable. Closing date for applications: 25 October 2026 at 11:59pm
• Interviews are scheduled to take place on a date to be confirmed.
• The selection process will involve a panel interview. Further details will be confirmed at the interview stage.
• City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
• City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
• We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.
• The University of business, practice and the professions
• The role is responsible for supporting the effective delivery of School Operations activity and coordinating administrative processes that underpin the student and academic experience. This includes supporting the delivery of key operational activities across the student lifecycle, coordinating with academic and Professional Services colleagues, monitoring and resolving operational issues, and contributing to the development and implementation of consistent, efficient and student-focused processes across the School. Person Specification – The successful candidate will have knowledge of higher education procedures, regulations and administrative processes, alongside experience of delivering complex operational activity within a busy, student-focused environment. They will demonstrate strong organisation, analytical and problem-solving skills, with the ability to manage competing priorities, interpret regulations and resolve operational issues effectively. Excellent communication and relationship-building skills will be essential, with the ability to work collaboratively with academic and Professional Services colleagues and coordinate activity across teams. Experience of student records systems such as SITS, together with the ability to support and contribute to continuous improvement, is also desirable.
• Closing date for applications: 25 October 2026 at 11:59pm