Course Officer (REDEPLOYEE APPLICANTS ONLY)

Responsibilities

• – The Course Officer is the first point of contact for students and academics, providing advice and support on course-related matters and student processes. The role coordinates key administrative activities across the student lifecycle, including registration, module selection, assessment, timetabling and progression. It maintains accurate student records, ensures compliance with university regulations, supports student feedback processes, prepares reports and documentation, and works collaboratively with academic and professional services teams to deliver an efficient, high-quality student experience and smooth course operations. Person Specification – The ideal candidate will have strong administrative and customer service experience, excellent communication and organisational skills, and confidence using IT systems, databases and digital tools. They will be able to manage multiple priorities, solve problems effectively, and maintain a high level of accuracy and attention to detail. The role requires the ability to build positive relationships, work collaboratively with colleagues, handle confidential information appropriately, and deliver an inclusive, student-focused service while consistently achieving high-quality outcomes. Additional Information Closing date for applications: 1 November 2026 at 11:59pm Interviews are scheduled to take place on a date to be confirmed. The selection process will involve an interview. City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development. City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants. The University of business, practice and the professions
• The Course Officer is the first point of contact for students and academics, providing advice and support on course-related matters and student processes. The role coordinates key administrative activities across the student lifecycle, including registration, module selection, assessment, timetabling and progression. It maintains accurate student records, ensures compliance with university regulations, supports student feedback processes, prepares reports and documentation, and works collaboratively with academic and professional services teams to deliver an efficient, high-quality student experience and smooth course operations. Person Specification – The ideal candidate will have strong administrative and customer service experience, excellent communication and organisational skills, and confidence using IT systems, databases and digital tools. They will be able to manage multiple priorities, solve problems effectively, and maintain a high level of accuracy and attention to detail. The role requires the ability to build positive relationships, work collaboratively with colleagues, handle confidential information appropriately, and deliver an inclusive, student-focused service while consistently achieving high-quality outcomes.
• Additional Information
• Closing date for applications: 1 November 2026 at 11:59pm
• Interviews are scheduled to take place on a date to be confirmed.
• The selection process will involve an interview.
• City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
• City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
• We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.
• The University of business, practice and the professions