Senior Project Manager
Role Overview
The Senior Project Manager leads complex customer delivery engagements and ensures projects are planned, governed and delivered in line with Klipboard methodology, commercial expectations and customer outcomes.
Key outcomes include predictable delivery, customer confidence, accurate reporting, effective risk management and stronger project delivery capability.
Key Skills for This Role
Full Job Posting
Work arrangement
- Klipboard uses a hybrid policy: three days in the office and two days working from home.
About Klipboard
Klipboard develops integrated business management and ERP solutions for distributors, suppliers, resellers, wholesalers and merchants.
Its solutions help customers source effectively, manage stock efficiently, sell profitably and deliver competitive service.
The company encourages curiosity about AI and emerging technologies to improve customer outcomes and ways of working.
Role overview
The Senior Project Manager leads complex customer delivery engagements and ensures projects are planned, governed and delivered in line with Klipboard methodology, commercial expectations and customer outcomes.
Key outcomes include predictable delivery, customer confidence, accurate reporting, effective risk management and stronger project delivery capability.
Responsibilities
- Influence project direction through clear leadership, constructive challenge, recommendations and timely escalation.
- Manage stakeholders; develop project plans and documentation; define and manage resources.
- Manage risks, issues, reporting, escalation, resolution and project deliverables.
- Manage implementation budgets and finances; track and report project activity and status.
- Manage change requests; organise, run and document meetings; maintain internal systems.
- Improve METIS documentation, processes, templates and project delivery standards.
- Coach and mentor colleagues to reduce non-billable work and improve team delivery.
- Champion AI and automation to streamline administration, reporting and governance.
- Identify business improvements and make recommendations; cover for colleagues as directed.
Experience and qualifications
- Extensive proven project management experience and knowledge of an industry-recognised methodology; PRINCE2 is preferred.
- Experience managing concurrent projects and delivering client business benefits.
- Strong understanding of ERP systems and their delivery.
- Able to engage users through board-level stakeholders and baseline customer requirements.
- Detail-oriented and thorough across the project lifecycle.
- Competent with project management tools and proficient in Microsoft Office.
- Clear communicator, natural coach and mentor, organised, proactive and able to work under pressure.
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