Senior Program Manager, Software - Permanent - 19503
Role Overview
An international provider of specialized technology and infrastructure solutions is seeking a Senior Program Manager.
Own end-to-end delivery of large, complex, high-profile programs across North America, from concept through execution and closeout.
Report to senior leadership within the Global PMO and manage a small team of Project Managers.
Direct cross-functional software and delivery teams and support strategic regional expansion.
Key Skills for This Role
Full Job Posting
Role overview
An international provider of specialized technology and infrastructure solutions is seeking a Senior Program Manager.
Own end-to-end delivery of large, complex, high-profile programs across North America, from concept through execution and closeout.
Report to senior leadership within the Global PMO and manage a small team of Project Managers.
Direct cross-functional software and delivery teams and support strategic regional expansion.
Responsibilities
- Direct project lifecycle delivery across major software and technical project portfolios, including mobilization, schedule tracking, and quality delivery.
- Manage requirements, baselines, and formal change orders to mitigate scope creep and preserve profitability.
- Build project plans, critical path schedules, and risk management frameworks using Waterfall methods and PMP standards.
- Lead external customer, vendor, and client-executive relationships; negotiate variations to align with commercial objectives.
- Lead bids and proposals, including pricing strategies, schedule baselines, and resource allocations.
- Manage multi-million-dollar budgets, forecast spend, track actuals, and carry out risk-mitigation strategies.
- Direct, mentor, and inspire project managers and software professionals while ensuring corporate governance compliance.
Qualifications and experience
- Extensive experience managing large, complex, end-to-end technical projects and portfolios, ideally in software development, SaaS, or complex systems.
- Proven track record directly managing external clients.
- Mastery of Waterfall project management frameworks and core PMP principles.
- A relevant degree paired with PMP certification is strongly preferred.
- Exceptional requirements gathering, baseline management, scope-creep tracking, and commercial change-order skills.
- Deep understanding of complex goods and services contracts, commercial approval lifecycles, and customer strategic drivers.
- Strong leadership, negotiation, conflict-resolution, analytical, and customer-focused capabilities.
- Ability to travel regionally and internationally as required and coordinate across international time zones.
Compensation and benefits
- Salary is CAD 140,000 to CAD 160,000, commensurate with experience.
- The package also includes RRSP matching, a discretionary bonus, paid time off, and benefits.
Additional eligibility information
- Candidates must be permitted to work in Canada.
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