Senior Product Owner - Financial Investigation Unit

Role overview

Responsibilities

• Own and prioritize the roadmap for financial-investigation case management and customer offboarding, focusing on quality, timely decisions, and reliable execution.
• Translate investigator needs into requirements and acceptance criteria; clarify case ownership, status, next actions, and escalation routes.
• Develop AI and automation to assemble evidence, support analysis, and reduce manual work, with traceable outputs and appropriate human review.
• Integrate information across systems with clear sources and access controls; preserve auditable case records, evidence, and reasoning through reviews and handovers.
• Translate approved offboarding procedures into workflows with defined approvals, dependencies, sequencing, exception handling, and confirmation of completion.
• Deliver changes with Engineering through testing, staged rollout, and monitoring; test interrupted processes, duplicate requests, and unavailable dependencies, with recovery routes.
• Measure investigation quality, rework, delays, offboarding failures, and user feedback; use findings to improve performance.
• Prepare Operations and Compliance for changes, support adoption, resolve issues after launch, and incorporate quality reviews, audit findings, and recurring problems into the roadmap.

Requirements

• At least 5 years in product ownership or product management, including senior-level end-to-end roadmap ownership.
• Strong financial-crime experience across investigations, AML, fraud, or customer offboarding in fintech, banking, or another regulated business.
• Track record building workflow or case-management products for operational users.
• Experience shipping AI or automation that reduces manual work while keeping people responsible for key decisions.
• Ability to write precise requirements and work closely with engineers on complex, failure-tolerant workflows.
• Strong analytical skills, including defining metrics and using data to set priorities.
• Excellent stakeholder management, including work with Compliance and control owners on regulatory requirements.
• Experience building or growing a product team is desirable.

Benefits

• The employer advertises competitive salary, annual leave, medical insurance, pension benefits, and location-specific perks.
• Benefits include an employee referral program, two paid volunteer days each year, and up to 30 additional days working remotely from elsewhere, subject to restrictions.

About the company