Senior Product Manager, Intelligence

Role overview

What you'll do

• Own the Intelligence product area's vision, strategy, and roadmap.
• Partner with engineering to improve model quality and reliability, accuracy, fallback behavior, and customer uplift.
• Define and track adoption, SKU attachment, retention, and customer uplift metrics; connect product decisions to revenue impact.
• Make AI transparent and trustworthy and help marketers understand model behavior.
• Equip go-to-market teams to explain the value and competitive advantage of Braze Intelligence.
• Work with engineering and product design to create products and features.
• Track marketing AI competitors and help Braze's products win deals.
• Lead launches with Product Marketing, Customer Success, and other go-to-market functions.
• Manage stakeholder expectations and communicate progress and decisions.

Who you are

• At least 5 years of Product Management experience.
• Strong product judgment for turning complex algorithms into simple, trustworthy marketer experiences.
• Strong communication, storytelling, collaboration, organization, and persuasion skills.
• Proactively drive projects to completion, seek improvements, and balance multiple projects within cross-functional teams.

Bonus experience

• Previously shipping ML- or AI-powered products, including recommendations, personalization, optimization, or decisioning, is a bonus.
• Experimentation and measurement experience with A/B testing, holdout groups, uplift, and model tradeoffs is a bonus.
• Performance or lifecycle marketing experience is a bonus.
• Experience with recommendation systems, multi-armed bandits, or reinforcement learning is a bonus.
• B2B SaaS and high-scale technology startup experience are bonuses.

Compensation

• The stated U.S. starting pay range is $148,000–$231,000 per year; expected OTE is $164,000–$257,000 per year, including bonus or commission.
• Offers may vary based on location, job-related knowledge, skills, and experience. The posting also mentions equity grants.

Workplace

• The posting identifies the role as hybrid.