Senior Product Manager
Skills
About This Role
Time Type: Full Time
The DSV group, headquartered in Denmark, is one of the biggest transport and logistics companies in the world, with more than 160,000 dedicated employees and presence in over 90 countries.
DSV Dubai is looking to strengthen our regional team with the appointment of a Senior Product Manager, Air Freight.
The Senior Product Manager is responsible for driving the development, performance and growth of the air freight product portfolio.
The role focuses on strategic product development and growth initiatives, supported by a strong commercial drive to enhance market competitiveness.
It requires close collaboration between local and global product and commercial organizations to ensure alignment, consistency, and the successful delivery of our business objectives.
RFQ/RFI Management
Take an active lead in handling and steering global and regional customer portfolio.
RFQs/RFIs in close cooperation with the Global Tender Management team, ensuring competitive and customer-centric solution
Strategic Alignment
Align closely with Key Account Management and GTM teams on overall strategy, lane pair prioritization, and solution design to secure sustainable growth in the respective vertical.
Market & Customer Insights
Conduct in-depth research into the respective vertical market, monitoring industry trends, shifts in global production, and evolving customer strategies.
Identify areas where DSV can position itself as a preferred partner in air freight.
Customer Engagement
Build and maintain strong customer relationships through regular engagement — via face-to-face meetings, digital channels, and proactive support.
Translate customers’ needs into actionable solutions.
Provide customers with timely market updates, insights, and guidance tailored to the VM sector, reinforcing DSV’s role as a trusted partner
Carrier & Program Collaboration
Maintain close dialogue with airline partners and DSV’s in-house flight program (Air Direct) to design and deliver innovative, cost-effective, and reliable air freight solutions.
Actively coordinating MEA portion of Air Connect RFQ between all stakeholders (internal & external)
Performance & Escalation Support
Support the execution of awarded business by liaising with operations and product management to ensure service quality.
Step in to address escalations swiftly, safeguarding customer satisfaction and DSV’s reputation.
Cross-Functional Collaboration
Work closely with regional and global colleagues across Product Ocean, Road and Contract Logistics
Qualifications & Characteristics
- Bachelor's degree with 7-10 years’ experience in air freight procurement role in a global forwarding or logistics company.
- Must possess excellent communication skills
- In depth knowledge of operations
- Excellent negotiation skills
- Strong interpersonal management skills
- DSV – Global Transport and Logistics
- Working at DSV means playing in a different league.
- As a global leader in transport and logistics, we have been on an extraordinary journey of growth.
- Let’s grow together as we continue to innovate, digitalise and build on our achievements.
- With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals.
- We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
- At DSV, performance is in our DNA.
- We don’t just work – we aim to shape the future of logistics.
- This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action.
- We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.
- If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
- Start here.
- Go anywhere
- Visit dsv.com and follow us on LinkedIn and Facebook.
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