Senior Product Manager, Automations Platform

Role and team

Responsibilities

• Own automation authoring, execution, evaluation, and improvement models.
• Enable product teams to ship automations faster and at lower cost, measuring their throughput.
• Choose and build high-impact automations that service providers can find, enable, and trust.
• Build an evaluation platform to support iteration and raise automation quality.
• Partner with AI Foundations engineering by providing product requirements for agent infrastructure.
• Measure build cost and speed, engagement, and growth of the automation library.
• Develop understanding of recurring work in home service businesses and eventually support provider-created, shareable automations.

Required qualifications

• 5+ years of product management experience and evidence of shipping AI products with long-term outcomes.
• Experience building an AI platform adopted through advocacy, tooling, and documentation.
• Experience shipping LLM-backed or ML-backed products and understanding how they fail.
• Track record of making contested technical decisions stick and comfort with unit economics.
• Growth mindset and ability to thrive in a changing, ambiguous environment.

Bonus experience

• Agent frameworks, tool calling, or AI evaluation and observability systems are bonuses.
• Workflow automation or no-code and low-code builder products are bonuses.
• Home services, field service, or SMB software experience is a bonus.

Location

• Candidates must be based in one of the listed hub cities: Toronto, Edmonton, Vancouver, or Boston.
• The employer says collaboration sometimes involves coming together in person; it does not specify a required workplace type.

Compensation

• Annual base salary range is $145,900 to $197,400, with a midpoint of $171,600.
• Total compensation includes equity, health and wellness stipends, retirement matching, and extended health benefits.

Hiring process

• The process includes a talent team interview, hiring manager interview, take-home challenge with functional follow-up, and senior leadership interview.

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