Sales Operations Manager

Role overview

Sales partnership and problem diagnosis

• Partner with channel leaders and frontline teams to understand goals, performance drivers, operational issues, and improvement opportunities.
• Investigate problems through stakeholder input, workflow review, and data analysis; structure ambiguous issues into testable hypotheses.
• Document processes, owners, handoffs, dependencies, and failure points, then design practical and scalable improvements.
• Develop data-backed recommendations, clarify trade-offs, and advise on channel priorities.

Project delivery and collaboration

• Lead projects from discovery and scoping through execution, rollout, and post-launch measurement.
• Set requirements, plans, milestones, owners, dependencies, risks, and success measures; maintain delivery plans and resolve blockers.
• Plan communications, documentation, training, readiness, and post-launch support for changes.
• Coordinate with RevTech, Enablement, Sales Planning, Finance, Analytics, Sales stakeholders, and partner teams.
• Deliver stakeholder updates, facilitate working sessions, escalate issues, and monitor adoption, process health, and business impact.

What you'll bring

• 3–5 years of experience, ideally in management consulting, technology, strategy, or business/revenue operations.
• Experience leading client- or stakeholder-facing workstreams from problem definition through recommendation.
• Structured problem-solving, data-informed judgment, and clear executive-ready communication.
• Project ownership and follow-through, ability to advise leaders, and sound judgment about independent decisions and escalation.
• Ability to manage multiple priorities and identify practical uses of AI and automation to reduce recurring operational effort.

Helpful experience

• Sales Operations, Revenue Operations, go-to-market, or strategic operations experience is a plus.
• Experience supporting Inbound, Outbound, Account Management, or Channel Partnerships is a plus.
• Familiarity with Salesforce and other sales technology platforms is a plus.
• System implementations, process redesign, user acceptance testing, operational rollouts, sales planning, forecasting, routing, pipeline management, compensation, or performance reporting experience is a plus.

Compensation

• Annual base salary range is $98,300 to $133,100, with a midpoint of $115,700.
• The total compensation package includes equity, health and wellness stipends, retirement savings matching, and extended health coverage.

Benefits and development

• Benefits include extended health coverage, retirement matching, stock options, paid premiums, and professional development and coaching opportunities.

About Jobber