Senior Performance Analyst
Role Overview
The Senior Performance Analyst provides analytical leadership across multiple aspects of the One Login product in the Digital Identity programme.
The role helps shape what is tracked and how it is measured while working alongside other analysts.
The post works closely with product teams to develop performance measures, improve data quality and generate insights for evidence-based decisions.
As a senior practitioner, the role promotes good practice and works with lead practitioners to improve capability.
Key Skills for This Role
Full Job Posting
About Government Digital Service
Government Digital Service is the digital centre of government and is part of the Department for Science, Innovation and Technology.
GDS leads digital and data work across government, including GOV.UK, the Incubator for Artificial Intelligence and geospatial strategy activity.
GDS has hubs in Manchester, London and Bristol and employs more than 1,000 people across the UK.
Role overview
The Senior Performance Analyst provides analytical leadership across multiple aspects of the One Login product in the Digital Identity programme.
The role helps shape what is tracked and how it is measured while working alongside other analysts.
The post works closely with product teams to develop performance measures, improve data quality and generate insights for evidence-based decisions.
As a senior practitioner, the role promotes good practice and works with lead practitioners to improve capability.
Responsibilities
- Lead development and implementation of KPIs and success measures across one or more One Login products.
- Ensure effective measurement and high-quality performance data.
- Analyse and interpret data from multiple sources to inform product development, service improvement and strategic decisions.
- Work with multidisciplinary teams to identify measures, develop hypotheses and evaluate the impact of product and service changes.
- Influence stakeholders to use data and evidence in decision-making, prioritisation and roadmap development.
- Lead analysis and data storytelling, communicating complex findings and recommendations to varied audiences including senior leaders.
- Build performance analysis capability through line management, coaching, mentoring and sharing good practice.
Person specification
- Strong experience developing performance frameworks, KPIs and success measures to evaluate and improve digital products, services or user outcomes.
- Strong experience working with large and complex datasets and collaborating with technical teams on robust data collection and measurement.
- Experience with SQL, BigQuery, Google Analytics or similar technologies.
- Experience formulating questions, developing hypotheses, interpreting and validating data, and combining evidence from multiple sources.
- Experience translating complex findings into compelling recommendations for audiences including senior leaders.
- Strong stakeholder management skills and experience working across multidisciplinary product, delivery, user-centred design and technology teams.
- Experience leading, coaching or developing performance analysts and promoting analytical best practice.
Locations
- The role is available in London, Bristol and Manchester.
Security and sponsorship
- The role requires SC clearance. Five years of UK residency in the past five years would normally be needed, though supplementary checks may be possible in other cases.
- Visa sponsorship is not available through this campaign.
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