Senior People and Communications Specialist

Overview

Employee Lifecycle Management

• Manage end-to-end employee lifecycle processes, including onboarding, employee changes, internal mobility, promotions, transfers, and offboarding.
• Ensure a seamless and consistent employee experience throughout the employee journey.
• Serve as a trusted point of contact for employees and managers regarding HR processes, policies, and procedures.
• Partner with HR Business Partners and stakeholders to provide effective HR operational support.

People Operations Excellence

• Manage daily HR operations activities while ensuring accuracy, efficiency, and compliance.
• Maintain employee records and HR systems with a strong focus on data accuracy and governance.
• Develop and maintain HR process documentation, guidelines, and standard operating procedures.
• Implement & support all P&C-related processes and initiatives, including but not limited to goal setting, performance management, Pulse survey, HC forecasting, etc.
• Identify opportunities to improve, simplify, and automate HR processes.

Hr Systems & Reporting

• Support HR technology platforms and contribute to continuous improvement of HR systems.
• Prepare HR reports and workforce insights to support business and people decisions.
• Ensure accurate HR data management and reporting standards.
• Support HR system enhancements and transformation initiatives.

Employee Experience & Engagement

• Support employee engagement initiatives and programs that enhance company culture and employee experience.
• Gather employee feedback and identify opportunities to improve HR services.
• Support Employee Relations.
• Support the delivery of global P&C initiatives.

Policy, Compliance & Governance

• Ensure HR operations align with company policies, local regulations, and global HR standards.
• Support compliance activities, audits, and HR governance requirements.
• Handle confidential employee information with the highest level of professionalism.

Stakeholder Partnership

• Collaborate with global & regional HR teams, Talent Acquisition, Payroll, Finance, Legal, and business leaders.
• Build strong relationships with employees and stakeholders across different teams and regions.
• Provide guidance and operational expertise to support business needs.

Projects & Continuous Improvement

• Lead and contribute to HR projects and process improvement initiatives.
• Drive operational improvements through automation, data analysis, and best practices.
• Support change management activities related to HR programs and systems.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 8+ years of experience in HR Operations, People Operations, HR Shared Services, or a similar role.
• Experience working in a multinational or technology-driven organization.
• Strong understanding of employee lifecycle processes and HR operations.
• Experience working with HRIS systems and HR reporting tools.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication, stakeholder management, and problem-solving skills.

Preferred Qualifications

• Experience with HR transformation, automation, or process optimization.
• Experience with UAE’s laws and regulations.
• Strong understanding of HR compliance and operational governance.
• *At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
• Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.
• Sustainability is an integral part of our culture and the daily practice.
• We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.
• In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.*
• Read more on *https://careers.kone.com/en/*