Senior Manager - Software Engineering

Role Overview

Experience and Technical Qualifications

• 12+ years of technology/software engineering experience; relevant MarTech, personalization, customer engagement, CDP, journey orchestration, or enterprise application experience is preferred.
• 5+ years of hands-on Adobe MarTech/Experience Cloud experience with architect-level expertise and implementation capability.
• Demonstrated enterprise Adobe implementation experience, including substantial AJO/AEP solutions.
• Deep hands-on expertise in AJO, journey orchestration, personalization, and Decisioning/Offer Decisioning.
• Strong expertise in AEP, RTCDP, XDM, datasets, Identity Service, Real-Time Customer Profile, and segmentation.
• Working knowledge of CJA, Adobe Data Collection, Web SDK, Mobile SDK, Adobe Analytics, and Adobe Target.
• Strong understanding of customer identity, profiles, audiences, event-driven architecture, and real-time personalization and decisioning.
• Hands-on REST APIs, Postman, JSON, SQL, and enterprise integrations; Agile, CI/CD, automated testing, Docker, and Kubernetes.
• Knowledge of software design patterns, security, performance, and scalability; ability to lead and mentor teams.
• Relevant bachelor's or master's degree, or equivalent professional experience; advanced degree preferred.

Additional Technical Experience Preferred

• Advantageous experience includes Java, J2EE, Spring Boot, enterprise application development, relational databases, and GCP BigQuery.
• Advantageous experience includes JUnit, Cucumber, TDD, BDD, enterprise REST APIs and web services, React, modern web technologies, multithreaded programming, and data structures.
• Cloud-native deployment and monitoring experience is advantageous.

Benefits and Work Model

• Benefits listed include competitive base salaries, bonus incentives, retirement support, insurance, parental leave, wellness services, counseling, and career development, subject to location and eligibility.
• The employer describes flexible working models that may be hybrid, onsite, or virtual depending on role and business need; the posting does not specify the arrangement for this role.

Responsibilities

• Lead architecture, design, and hands-on implementation of enterprise customer journey orchestration, personalization, and decisioning solutions.
• Deliver Adobe Journey Optimizer and Experience Platform implementations, including AJO Decisioning and Offer Decisioning.
• Design and implement customer profiles, audiences, segmentation, and real-time customer decisioning using AEP and RTCDP.
• Integrate enterprise systems through REST APIs and other enterprise integrations.
• Apply software engineering practices for security, performance, scalability, CI/CD, and automated testing.
• Lead and mentor technical teams and engage business and senior stakeholders.
• Balance strategic architecture decisions with hands-on engineering execution.