Senior Manager, Sales

Responsibilities:

• Strategic Deal Support
• Partner with AEs on strategic, high-stakes deals, getting hands-on in live opportunities to move them forward and close.
• Guide AEs through deal strategy, stakeholder navigation, and negotiation.
• Step in on key deals to help secure wins and share what works with the broader team.
• People Management & Coaching
• Lead, mentor, and coach a team of Account Executives (ICs), fostering a culture of accountability and excellence.
• Provide consistent sales direction and help each AE build a clear path to hitting and exceeding their targets.
• Run team syncs and Quarterly Business Reviews (QBRs) to ensure alignment and peak performance.
• Process & Strategy
• Refine sales processes, methodologies, and playbooks based on what’s winning in the field.
• Provide real-time field feedback to sharpen our Ideal Customer Profile (ICP) and messaging.
• Cross-functional Collaboration
• Work with Customer Success to ensure smooth onboarding for complex, multi-site deployments.
• Partner with Marketing and Product to align messaging and roadmap with customer needs, and bring customer use cases and requirements back to Product.

Requirements:

• Proven Sales Leadership Experience: A minimum of 3+ years of successful SaaS sales experience, with a strong track record of exceeding sales targets as an IC and 2+ years of experience in a leadership or senior mentorship capacity.
• Ability to confidently and effectively communicate with C-level executives and Plant Managers within organizations focused on industrial/manufacturing customers.
• Hunter Mentality: A relentless drive to lead reps to prospect and win new logos in a "greenfield" segment.
• Technical Aptitude: Ability to learn and articulate the technical aspects of our platform and how it integrates into a modern manufacturing environment.
• Bachelor’s Degree: A Bachelor’s degree in Business, Engineering, or a related field is preferred.
• Location: This is a Raleigh-based, office-centric role, with flexibility when needed.
• About Relay | Culture, Benefits & Perks
• Our culture hinges on Relayers getting LIT up in an environment that fosters Learning, Impact, and Teamwork, where we CHASE the best work of our lives. We call this BWIML (Best Work In My Life).
• 100% Paid Insurance: Health, Dental, Vision, Long/Short Term Disability, and Life Insurance for you and your dependents
• Generous Paid Time Off
• 401(k) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks: If you’re joining our Raleigh-based HQ, you’ll have access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling
• We use AI tools to transcribe and summarize interviews for internal hiring purposes. Transcripts are accessible only to authorized hiring personnel and retained consistent with our data retention policies. Candidates who prefer not to have AI notetaking used may request to opt out without impact to your candidacy. For more information, please see our Candidate and Employee Privacy Notice linked here.

About Relay | Culture, Benefits & Perks

Preferred Qualifications

• Bachelor’s Degree: A Bachelor’s degree in Business, Engineering, or a related field is preferred.