Senior Manager Operations, Tax Operations
Role Overview
Leads a department handling time-sensitive, complex, or specialized processes to meet service, innovation, and professionalism standards.
Provides work direction to managers and experienced contributors, resolves escalated issues, and contributes expertise to operations and industry initiatives.
Key Skills for This Role
Full Job Posting
Role overview
Leads a department handling time-sensitive, complex, or specialized processes to meet service, innovation, and professionalism standards.
Provides work direction to managers and experienced contributors, resolves escalated issues, and contributes expertise to operations and industry initiatives.
Responsibilities
- Lead departmental operations and performance, ensuring alignment with company standards and values.
- Oversee compliance, controls, process improvement, budgets, metrics, and operational risk.
- Build stakeholder relationships and coordinate with clients, internal teams, and vendors.
- Coach and develop employees, manage performance and compensation, and support succession planning.
- Lead organizational and cross-functional initiatives and support employees through transitions.
Required qualifications
- At least 5 years of experience leading and managing a team.
- At least 5 years of securities, banking, technology, or job-specific related experience.
- Four-year university degree, or high school diploma or equivalent plus at least 5 years of relevant industry experience.
Preferred qualifications and skills
- A Canadian Securities license is recommended.
- Preferred strengths include team development, business acumen, analytical problem-solving, and change management.
- Securities or financial-services regulatory and audit experience, brokerage operations, and vendor management are desirable.
Benefits and development
- Total Rewards Program includes bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable.
- The employer describes coaching and management development opportunities, flexible work-life options, and challenging work.
Schedule
- The stated work week is 37.5 hours.
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