Senior Manager
Role Overview
Lead, develop, and improve software engineering teams to deliver high-quality products aligned with customer requirements and company standards.
Engineering Managers lead delivery for Promotions and Loyalty Services platforms across software development, QA, and engineering operations.
The role includes technology, delivery, client, stakeholder, and people management responsibilities.
Key Skills for This Role
Full Job Posting
Role Overview
Lead, develop, and improve software engineering teams to deliver high-quality products aligned with customer requirements and company standards.
Engineering Managers lead delivery for Promotions and Loyalty Services platforms across software development, QA, and engineering operations.
The role includes technology, delivery, client, stakeholder, and people management responsibilities.
Experience and Qualifications
- 14+ years of professional software engineering experience, including 5+ years in engineering management.
- Bachelor’s degree in Computer Science or a related field, or equivalent hands-on experience.
- Proven leadership experience scaling engineering organizations and managing hiring, performance, and career development.
- Strong client and stakeholder management experience with global teams.
- Experience with pre-sales, scoping, estimation, and account growth.
Required Skills
- Technical fluency in JavaScript ES6+, Node.js, MySQL or similar databases, RESTful APIs, and microservices architecture.
- Experience with HTML5, CSS3, Vue.js or similar frontend technologies, Git, GitHub, and CI/CD practices.
- Strong understanding of system architecture, design principles, and engineering best practices.
- Excellent communication, influence, and collaboration skills.
Advantageous Skills
- Production experience with Perl and Java using Spring, Spring Boot, or Hibernate.
- Experience with AWS or other cloud platforms, QA leadership, automation strategy, and test frameworks.
- Experience with Docker, Kubernetes, and DevOps practices.
- Domain experience in Promotions, Loyalty, MarTech, or consumer engagement platforms.
- Experience in global services, consulting, or digital agency environments.
Key Responsibilities
- Own delivery quality, timelines, KPIs, compliance, and risk mitigation.
- Lead multidisciplinary teams, drive capability building, foster culture, and manage utilization.
- Act as the primary engineering contact, run client reviews, manage risks, and build trusted-advisor positioning.
- Align with internal leadership, collaborate across workstreams, and represent the function in leadership forums.
- Partner on new opportunities, lead solution design, maintain estimation frameworks, and identify growth opportunities.
Certifications
- Cloud certifications such as AWS, Azure, or GCP certifications are listed as advantageous.
- Scrum or Agile certifications and DevOps-related certifications are listed as advantageous.
Schedule
- Likely standard business hours in India time, with occasional overlap for US and EMEA clients.
Location
- The description lists DGS India at Mumbai-Thane Ashar IT Park.
Employment
The role is listed as full time and permanent.
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