Senior Manager, HR Digital Solutions Design

Role overview

People leadership and design

• Prioritize business-as-usual security, data management, and workflow configuration against project and operational initiatives.
• Build team capability through cross-training, secondments, and growth paths; promote documentation, peer review, and knowledge sharing.
• Own functional design standards for business processes, security groups, the data model, and integrations.
• Maintain reusable design patterns and review proposed configuration, customizations, and integrations for architectural fit, scalability, and risk.
• Lead complex cross-module and cross-system work, including module rollouts, M&A integrations, and AI-agent data access patterns.

Platform, integrations, and governance

• Co-design and oversee integrations using Workday Studio, EIBs, Core Connector, and Workday APIs or web services.
• Maintain dependency mapping across Workday and connected systems such as ServiceNow, SAP, vendors, and data platforms.
• Partner with IT on tenant and environment strategy and release management, including regression and impact assessment.
• Direct Workday-SAP security administration and oversee data synchronization, data quality, and extracts.
• Partner with HR and IT to govern Workday data for downstream reporting, Snowflake, and AI-agent use; establish quality-control and peer-review practices.

Leadership and collaboration

• Act as the senior technical escalation point for design conflicts, feasibility questions, and complex troubleshooting.
• Mentor Digital Solutions teams and partner with ServiceNow, IT, and enterprise architecture and security teams on cross-platform decisions.

Required qualifications

• At least 7 years of Workday experience with demonstrated expert-level technical experience.
• Practical experience with Phenom, VNDLY, ServiceNow, S/4 HANA, Microsoft access management, and other enterprise applications at global scope.
• Prior people management experience, ideally leading technical or analyst teams, and comfort balancing hands-on design with leadership.
• Deep expertise in the Workday data model, security architecture, and business process framework.
• Hands-on experience with Workday Studio, EIBs, Core Connectors, PECI, RaaS, and Workday APIs.
• Experience managing tenant and release strategy across a multi-module Workday deployment.
• Strong enterprise data governance and security knowledge; financial-services experience is preferred.
• Ability to translate ambiguous business requirements into scalable designs and explain tradeoffs to technical and non-technical stakeholders.

Preferred qualifications

• Workday certifications in Integrations, HCM Core, Procure to Pay, or Security are preferred.
• Experience supporting AI or data-platform initiatives consuming Workday data, such as Snowflake pipelines, is preferred.
• Experience in a large matrixed enterprise with formal change and release governance, or exposure to ServiceNow or other HR service-delivery platforms, is preferred.

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