Senior Manager, HR Digital Solutions Design

Role overview

People leadership and design

• Prioritize team work across ongoing platform requests and projects; develop team capability and encourage documentation, peer review, and knowledge sharing.
• Own standards for Workday business processes, security groups, data model, and integration landscape.
• Maintain reusable design standards and review changes and integrations for fit, scalability, and risk.
• Lead complex cross-module and cross-system initiatives, including rollouts, M&A integrations, and AI/agent data access patterns.

Platform, integrations, and governance

• Co-design and oversee Workday Studio, EIB, Core Connector, and API/web services integrations.
• Map dependencies across Workday, ServiceNow, SAP, vendor systems, and data platforms.
• Set tenant and environment strategy with IT and oversee release management, regression, and impact assessment.
• Maintain Workday-SAP security coexistence and oversee data synchronization, quality, extracts, and downstream governance.
• Establish quality-control and peer-review practices for design, security changes, and team data deliverables.

Leadership and collaboration

• Act as the senior technical escalation point for design conflicts, feasibility questions, and complex troubleshooting.
• Mentor Digital Solutions teams and partner with ServiceNow, IT, enterprise architecture, and security teams.

Required qualifications

• 7+ years of expert-level technical Workday experience.
• Practical experience with enterprise applications including Phenom, VNDLY, ServiceNow, S/4 HANA, and Microsoft access management.
• Prior people management experience and ability to balance hands-on work with leadership.
• Deep Workday data model, security architecture, and business process expertise.
• Integration experience with Workday Studio, EIBs, Core Connectors, PECI, RaaS, and Workday APIs.
• Experience managing tenant and release strategy across a multi-module Workday deployment.
• Enterprise data governance and security knowledge; regulated-industry experience is preferred.
• Ability to turn ambiguous requirements into scalable technical designs and communicate tradeoffs to varied audiences.

Preferred qualifications

• Workday certifications in Integrations, HCM Core, Procure to Pay, or Security.
• Experience with AI/data platform initiatives that consume Workday data, such as Snowflake.
• Experience in a large matrixed enterprise with formal change and release governance, or exposure to HR service delivery platforms.

Benefits

• RBC lists a comprehensive rewards program, development support, collaborative work, training, and opportunities for challenging work.