Senior Manager HIA Operations
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
General Information Ref # 2600008U Location Qatar-Doha Job family Not Specified * Closing Date: 2026-07-04 ### Description ### ABOUT THE ROLE We are looking for a Senior Manager – HIA Operations to take full accountability for day-to-day airport operations at Hamad International Airport (HIA).
Key Skills for This Role
Full Job Posting
General Information
Ref #
Qatar-Doha
Job family
About The Role
We are looking for a Senior Manager – HIA Operations to take full accountability for day-to-day airport operations at Hamad International Airport (HIA).
In this role, you will act as the designated senior authority on shift, ensuring safe, compliant, and efficient airport operations while delivering world-class service quality.
You will also play a critical leadership role during emergencies, with the authority to restrict or cease operations when required for safety and security
1. Airport Operations Leadership
- Lead multi-disciplinary teams to deliver excellence in safety, security, service, and quality
- Act as the key liaison with state authorities during operational shifts
- Ensure all stakeholders (airlines, agencies, partners) are continuously informed
- Oversee efficient allocation of staff, equipment, and resources
- Drive improvements to enhance Airport Service Quality (ASQ) performance
2. Operational Control & Performance
- Oversee Airport Operations Control Centre (AOCC) performance on shift
- Ensure KPIs and SLAs are consistently met
- Provide executive-level operational reports to senior management
- Maintain strong working relationships with airlines and station managers
3. Emergency & Incident Management
- Lead response to accidents, incidents, and disruptions
- Implement Airport Emergency Plan procedures
- Drive root cause analysis and prevention actions
- Ensure business continuity during infrastructure failures
4. Strategic & Leadership Responsibilities
- Set and align team objectives with business goals
- Lead, develop, and coach teams, including national talent development
- Drive continuous improvement and operational excellence
- Represent HIA in operational meetings and decision-making forums
5. Safety, Compliance & Governance
- Ensure compliance with:
- + ICAO standards and airport regulations
- + Safety, security, and environmental policies
- + Data protection requirements across operations
- Take ownership of incident reporting and workplace safety culture
What We Are Looking For
---------------------------
Requirement
- Without a Degree:
- + Grade 10 - 12 Operational Positions: High School / Vocational Qualification with Minimum 12 years of job-related experience OR
- With a Degree:
- Grade 10 - Non-Operation Positions : Bachelor's Degree or Equivalent with Minimum 10 years of job-related experience
- + Relevant College or University qualification to min Bachelor's level
- + Minimum 8 years relevant experience
- + Post graduate degree in a related field will be an advantage
- + Attended Airline courses on Passenger Services, Ramp Operations Baggage and Cargo
- + Experience in senior management role, process reengineering, solution design, project management change management, demonstrated leadership and motivation skills
- + Significant experience gained in a Commercial Management Team
- + Seasoned professional in all Airport Operational areas
- + Airport/Airline Control Centre experience preferred
- + Middle East experience preferred
- + Preferably have attended Aerodrome Safety Management courses and relevant ICAO/ACI/IATA training
- + Hub Control experience preferred
- + Comprehensive experience on Airside Operations / Terminal Operations and Resource Planning **Job Specific Skills:**
- + Specialist knowledge of Airport Operations Airside and Landside
+ Full Driving License
+ Possess exceptional oral and written communication skills
+ Excellent knowledge of ICAO Standards and recommended practices (SARPS) on Airport operations
+ Excellent knowledge of Aerodrome Emergency procedures
+ Computer literate
+ Managerial skills - Ability to delegate work, set clear direction and manage workflow.
Strong mentoring and coaching skills.
Ability to train and develop subordinate's skills.
Ability to foster teamwork among team members
https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang\=en&job\=2600008U
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Qatar Airways
Senior Manager HIA Operations
Doha, QAT
General Information Ref # 2600008U Location: Qatar-Doha Job family: Not Specified Closing Date: 2026-07-04 Description ABOUT THE ROLE We are looking for a Senior Manager – HIA Operations to take full accountability for d
Manager - ER Hub (Qatarization)
Doha, QAT
General Information Ref # 230192 Location: Qatar-Doha Job family: Corporate & Commercial Closing Date: 2026-07-07 Description About The Role Manage a broad range of professional employee relations activities including em
Welfare Coordinator - QR Shafallah
Doha, QAT
General Information Ref # 232797 Location: Qatar-Doha Job family: Al Darb Qatarisation Closing Date: 2026-06-30 Description To be filled by recruiter Qualification About You The successful candidate will have the followi
First Commis Chef | Lounges & Premium Operations
Doha, QAT
General Information Ref # 2600006C Location: Qatar-Doha Job family: Customer Service Closing Date: 2026-07-31 Description About the Role: As a First Commis Chef, you will be required to deliver exceptional service in all
Second Commis Chef | Lounges & Premium Operations
Doha, QAT
General Information Ref # 2600006A Location: Qatar-Doha Job family: Customer Service Closing Date: 2026-07-31 Description About the Role: As a Second Commis Chef, you will be required to work in kitchen areas of Lounges
Manager - ER Hub (Qatarization)
Doha, QAT
General Information Ref # 230192 Location Qatar-Doha Job family Corporate & Commercial * Closing Date: 2026-07-07 ### Description About The Role Manage a broad range of professional employee relations activities includin
Helicopter Captain - AW169
Doha, QAT
General Information Ref # 2600008P Location: Qatar-Doha Job family: Pilots & Flight Operations Closing Date: 2026-07-06 Description About the role: The Helicopter Captain is responsible for the safe and efficient operati
Helicopter Captain - Sikorsky S92
Doha, QAT
General Information Ref # 2600008Q Location: Qatar-Doha Job family: Pilots & Flight Operations Closing Date: 2026-07-06 Description About the role: The Helicopter Captain is responsible for the safe and efficient operati
Senior Manager HIA Operations
Doha, QAT
Manager - ER Hub (Qatarization)
Doha, QAT
Welfare Coordinator - QR Shafallah
Doha, QAT
First Commis Chef | Lounges & Premium Operations
Doha, QAT
Second Commis Chef | Lounges & Premium Operations
Doha, QAT
Manager - ER Hub (Qatarization)
Doha, QAT
Helicopter Captain - AW169
Doha, QAT
Helicopter Captain - Sikorsky S92
Doha, QAT