Manager - ER Hub (Qatarization)

General Information

Qatar-Doha

About The Role

Job Responsibilities

• Provide advice and counsel to team and business on employee relations processes’ as they relate to compliance with regulations and labour laws.
• Conduct interactive processes with employees to determine compliance and reasonable accommodations.
• Monitors investigations (disciplinary, grievance, speak up) and outcomes issued/recommendations, reviews trends and provides recommendations to ensure consistency across QR Group.
• Develop and conduct training on ER related matters including employment regulations discipline, terminations, ethics, and personnel policies and regulations with the business line managers to ensure compliance.
• Identifies risk and control gaps and provides corrective measures to management in order to minimize risks through investigation and audit processes.
• Represent QR at personnel-related hearings, mediations, and meetings with key strategic external stakeholders in order to de-escalate any issues.
• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance to protect against workplace conflict or complaints.
• Perform other department duties related to his/her position as directed by team lead.

Management & Leadership

• Support team objectives and priorities to align with and support business objectives.
• Regularly evaluate the team’s objectives, plans, procedures and practices, and makes appropriate changes if needed.
• Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
• Train and develop other employees, to ensure succession planning is in place.
• To be committed and contribute to National talent development, by coaching the national developees, preparing them for a career with boundless potential.
• Be part of an extraordinary story
• Your skills.
• Your imagination.
• Your ambition.
• Here, there are no boundaries to your potential and the impact you can make.
• You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
• You have the chance to be a part of our future, and build the life you want while being part of an international community.
• Our best is here and still to come.
• To us, impossible is only a challenge.
• Join us as we dare to achieve what’s never been done before.
• Together, everything is possible

About You

• Bachelor's Degree or Equivalent with minimum 8 years of experience of job-related role:
• Command of English and Arabic language.
• Recognised subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers.
• Experience in dealing with disciplinary matters, employee grievances and advising management on outcomes and recommendations.
• Experience of planning and delivering employee relations initiatives.Strong knowledge of employment law.
• Functional knowledge of jurisdictions and accompanying legislation, to ensure compliance and mitigate any potential risks breaches or escalations.
• Ability to coach/advise employees and management through sensitive HR issues to resolve conflict and seek workable solutions; conduct individual and/or group facilitations to foster effective communication and healthy workplace relationships among employees and management; Investigate work-related or compliance issues and preparing summary reports, conclusions and recommendations.
• Ability to establish and maintain effective working relationships with employees, management, and various agencies at all levels of the organisation (both internal and external); use reason and de-escalation skills to manage difficult or emotional situations; present facts and recommendations verbally and in writing; plan, design, implement, and conduct training to a diverse level of management, and employees; maintain strict confidentiality.
• Manage large projects or processes and problems faced that are difficult and often complex; analyses problems/issues of diverse scope and determines solutions.
• Manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures.
• Flexible to travel as required.
• Ability to interface effectively with all levels of the organization and to gain the trust and confidence, of, and to work effectively through, others.
• Ability to work well both independently and successfully collaborate with other legal and business colleagues in fast paced geographically dispersed organization.
• Deep job knowledge of area typically obtained through higher education combined with experience.
• Strong work ethic and ability to multi-task, prioritize and follow through on numerous projects simultaneously.
• Sound understanding of best practices in a fast changing area.
• Managerial skills - Ability to delegate work, set clear direction and manage workflow.
• Strong mentoring and coaching skills.
• Ability to train and develop subordinate's skills.
• Ability to foster teamwork among team members.

About Qatar Airways Group