Senior Manager - Finance (Revenue Assurance)
Role Overview
The Senior Manager, Finance Shared Services – Revenue Assurance safeguards revenue through controls, accurate billing, data validation, and process transformation.
The role leads a Shared Services team and partners with Business, Operations, IT, Commercial, Data Analytics, and senior Finance leadership.
Key Skills for This Role
Full Job Posting
Role overview
The Senior Manager, Finance Shared Services – Revenue Assurance safeguards revenue through controls, accurate billing, data validation, and process transformation.
The role leads a Shared Services team and partners with Business, Operations, IT, Commercial, Data Analytics, and senior Finance leadership.
Revenue assurance and controls
- Ensure end-to-end revenue integrity across order-to-cash, billing, invoicing, and collections.
- Design, implement, and monitor controls to prevent revenue leakage; lead reconciliations, variance analysis, and root-cause investigations.
- Review and validate pricing, contracts, discounts, promotions, and revenue adjustments.
- Drive compliance with IFRS and organizational revenue-recognition policies.
Transformation and process excellence
- Lead large-scale Shared Services transformation to improve efficiency, accuracy, and automation.
- Implement RPA, workflow automation, analytics dashboards, and AI/ML-based anomaly detection.
- Redesign workflows for standardization across geographies and businesses; establish KPIs and dashboards for performance, leakage, recovery, and process stability.
Leadership and improvement
- Manage and mentor a multidisciplinary team responsible for billing, audits, assurance checks, and reporting.
- Work with cross-functional teams and influence senior stakeholders with analytics-backed recommendations; partner with internal and external auditors.
- Identify systemic process gaps, execute corrective actions, and develop a roadmap for Shared Services scalability and maturity.
- Apply global Shared Services and GBS best practices and establish governance for business reviews and improvement cycles.
Reporting and analytics
- Deliver revenue assurance MIS, dashboards, KPIs, and performance scorecards on time and accurately.
- Analyze trends, identify anomalies, and highlight risks and opportunities.
- Prepare executive presentations for senior leadership and CFO reviews.
Qualifications
- Chartered Accountant qualification.
- 7–12 years of experience in Finance Shared Services, Revenue Assurance, or Order-to-Cash, including 3–5 years in a managerial role.
- Proven experience leading transformation or digitalization projects.
- Strong understanding of ERP systems such as SAP, Oracle, or MS Dynamics, and automation tools such as Power BI, Power Automate, or RPA.
- Solid understanding of internal controls, contract management, and financial governance.
- Exceptional analytical skills and experience managing large-scale data.
Required competencies
- Transformation and change management; process optimization; revenue risk management.
- Leadership and people development; data-driven decision making; stakeholder communication.
- Financial controls and compliance.
Preferred skills and certifications
- Lean or Six Sigma process optimization is a plus.
- Lean Six Sigma Green Belt or Black Belt certification is preferred.
- RPA, Power BI, or digital transformation tool certification is preferred.
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