{bc}
indeed

Senior Manager, Corporate Card Vendor Programs

RBC
Toronto, CAN
Full-time
Senior
Onsite
Discovered 3 weeks ago
Corporate card programsVendor relationship managementContract and SLA governanceExpense management systemsSAP ConcurCoupa

Full Job Posting

Role overview

Own and optimize RBC’s global corporate card portfolio, including Purchasing Cards, Ghost Cards, and corporate credit programs.

Partner with card vendors and expense platforms while improving compliance, program efficiency, cost savings, and employee and supplier experience across global markets.

Responsibilities

  • Manage vendor partnerships, SLAs, quarterly business reviews, and contract negotiations.
  • Oversee ghost card creation, supplier assignment, spending limits, reconciliation, deactivation, and fraud monitoring.
  • Research market trends, benchmark programs, and advise leadership on competitive positioning and investment.
  • Coordinate processor and expense platform integrations for expense capture, reconciliation, and policy compliance.
  • Maintain compliance and fraud controls; create spend dashboards and reports.
  • Collect user feedback, develop training, and improve service quality.

Required qualifications

  • 4–7 years of progressive experience in program/vendor management, corporate card operations, procurement, or payment systems/fintech.
  • At least 2 years managing vendors, contracts, and SLA governance in financial services.
  • Working knowledge of expense management systems such as SAP Concur, Coupa, or similar, and card data feed/integration mechanisms.
  • Familiarity with corporate card products and their vendor market.
  • Ability to synthesize market trends and communicate actionable recommendations.

Preferred qualifications

  • Master’s degree or MBA in a related field, or hands-on corporate card vendor experience.
  • Experience with P-Card, ghost/virtual card, or supplier payment card programs.
  • Background in procurement, accounts payable, expense management, or working capital optimization.
  • Industry association/conference participation or published thought leadership in corporate payments.

Compensation

  • The posting describes a salaried full-time role and mentions a total rewards program; no compensation amount or cadence is specified.

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