Senior Manager, Corporate Card Vendor Programs

Role overview

What you will do

• Manage vendor partnerships, SLAs, quarterly business reviews, and contract negotiations.
• Oversee ghost card setup, supplier assignment, spending limits, reconciliation, deactivation, and fraud monitoring.
• Research market trends and benchmark RBC programs; provide strategic recommendations and annual competitive analysis.
• Integrate card processors with expense platforms for expense capture, reconciliation, and policy compliance.
• Maintain compliance frameworks, fraud detection policies, and ghost card usage controls.
• Build spend dashboards and monthly/quarterly reports for Finance and business leaders.
• Gather employee and supplier feedback, develop training, and improve service quality.

Must-have qualifications

• 4–7 years of progressive experience in program or vendor management, corporate card operations, procurement, or payment systems/fintech.
• At least 2 years managing vendor relationships, contracts, and SLA governance in financial services.
• Working knowledge of SAP Concur, Coupa, or similar expense systems and card data feed/integration mechanisms.
• Familiarity with corporate card products and the vendor market landscape.
• Ability to synthesize market trends and communicate actionable business recommendations.

Nice-to-have qualifications

• Master's degree (MBA or related) or hands-on corporate card vendor experience.
• Experience with P-Card, ghost/virtual card, or supplier payment card programs.
• Background in procurement, accounts payable, expense management, or working capital optimization.
• Industry association or conference participation, or published thought leadership on corporate payments.

Benefits and culture

• Total Rewards program includes bonuses and flexible benefits; competitive compensation, commissions, and stock may apply.
• Development coaching, training, flexible work/life balance options, and opportunities for greater accountability.
• Collaborative team environment and opportunities to build client relationships.

Role details

• The posting lists a Toronto address and 37.5 work hours per week; it does not specify a workplace arrangement.
• Employment is listed as full time and regular; pay type is salaried.