Senior Manager, Business Continuity
Role Overview
The Senior Manager, Business Continuity serves as NMDP’s strategic thought leader for enterprise resilience across six core domains: Emergency Preparedness, Crisis Management, Business Continuity Planning, Disaster Recovery coordination, Radiation Injury Treatment Network oversight, and Executive Protection / Corporate Employee Safety governance. This position sets the strategic direction, maturity goals, capability roadmaps and operational expectations for these functions, ensuring NMDP continues to evolve its ability to prepare for, respond to, continue through and recover from disruptive events that could affect mission-critical healthcare, donor, patient, partner, workforce and corporate operations. The role is responsible for both strategic maturity enhancements and operational management, translating risk, business priorities, external expectations and organizational lessons learned into practical capabilities, measurable objectives and sustained program improvement. The role works horizontally across executive leadership, business units, Information Technology, Information Security, Disaster Recovery, Incident Response, Emergency Management, Corporate Security, Quality, Legal, Compliance, vendors and external partners to ensure plans, playbooks, communications, exercises, metrics and governance processes are practical, current, tested and aligned to business risk.
Full Job Posting
REQUIRED QUALIFICATIONS:
- Knowledge of:
- Adheres to NMDP’s confidentiality policies for patient, donor, workforce, partner and proprietary NMDP information.
- Coaches, mentors and develops direct reports, including the BC Coordinator and RITN Program Manager, and provides continuity and readiness subject matter expertise to departmental leaders.
- May participate in emergency management, incident response, disaster recovery, crisis communication, facilities response, RITN or external exercises as assigned.
- Other duties as assigned in support of the goals and objectives of the organization.
- Ability to:
- Sets a climate of cooperation and collaboration across departments, executive stakeholders and response teams.
- Able to discern operational noise from material threats, act decisively during disruption, maintain composure under pressure, clarify ownership, simplify complex information and drive timely decisions.
- Able to serve as a strategic advisor and thought leader, set direction where capabilities are immature, challenge unsupported assumptions, define measurable maturity goals, hold teams accountable, identify resilience and safety governance gaps and ensure recovery, safety and executive protection processes are practical rather than theoretical.
- Bachelor’s degree in business administration, emergency management, risk management, information technology, healthcare administration, public health, public safety, homeland security or related field. Equivalent combination of education and directly relevant experience may be considered.
- 10 plus years of progressive experience in business continuity, crisis management, emergency management, disaster recovery coordination, operational resilience, risk management, incident response, healthcare emergency preparedness, employee safety governance, executive protection governance, grant-funded program oversight or related disciplines. Experience must include leadership of business impact analysis, continuity strategy, crisis response coordination, recovery planning, tabletop exercises, operational downtime exercises, executive reporting and cross-functional governance.
- Other Requirements
- This person may have to work unusual hours during an emergency situation and must be willing to be accessible during evening, night, weekend and holiday hours when significant disruptions occur.
Education and/or Experience:
- 5 plus years of leadership experience preferred, including direct supervision, matrixed leadership or program leadership across senior stakeholders, business unit owners, external partners and cross-functional teams. Experience in radiological incident preparedness and working with federally funded healthcare coalitions is preferred.
- PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
- CBCP, MBCP, MBCI, CEM, ISO 22301 Lead Implementer/Lead Auditor, or similar business continuity, emergency management, operational resilience or disaster recovery certification preferred.
Preferred Qualifications
- 5 plus years of leadership experience preferred, including direct supervision, matrixed leadership or program leadership across senior stakeholders, business unit owners, external partners and cross-functional teams. Experience in radiological incident preparedness and working with federally funded healthcare coalitions is preferred.
- (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
- CBCP, MBCP, MBCI, CEM, ISO 22301 Lead Implementer/Lead Auditor, or similar business continuity, emergency management, operational resilience or disaster recovery certification preferred.
About NMDP
NMDP is a nonprofit blood stem cell transplant and donor-registry organization serving patients with blood cancers and disorders.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at NMDP
Member Recruitment Coordinator - North Los Angeles County Based
San Diego, USA
Product Owner
, USA
POSITION SUMMARY: The Product Owner defines product direction and development priorities to support NMDP’s mission to “save lives through cellular therapy.” As a key member of the Product and Agile Teams, they are accoun
Manager, Software Engineering - Salesforce and Integrations
Minneapolis, USA
Senior Product Analyst
, USA
POSITION SUMMARY: Help build the future of product strategy at NMDP. As a Senior Product Analyst, you’ll dig into our donor and graft-sourcing product portfolios, combining operational, financial, customer, and market in
Manager, Product
, USA
POSITION SUMMARY: The Manager, Product is responsible for managing products, conducting market research and customer needs assessments, bringing new products to market in an engaging way, opening up new distribution chan
Member Recruitment Coordinator - North Los Angeles County Based
San Diego, USA
Senior Department Coordinator
, USA
Product Owner
, USA
Manager, Software Engineering - Salesforce and Integrations
Minneapolis, USA
Senior Product Analyst
, USA
Manager, Product
, USA
Manager, Case Management
, USA
Senior Manager, Business Continuity
Minneapolis, USA