Product Owner
Role Overview
The Product Owner defines product direction and development priorities to support NMDP’s mission to “save lives through cellular therapy.” As a key member of the Product and Agile Teams, they are accountable for the success, health, and readiness of the product backlog.
This role partners closely with Product Managers, stakeholders, and customers to understand needs and ensure the most valuable work is delivered.
The Product Owner brings deep knowledge of both the work, customer needs and operates within the product strategy, vision, roadmap, and outcomes, to translate product priorities and customer needs into clear, actionable work.
They are a key partner with their assigned product and development teams, ensuring alignment and mitigating dependencies while promoting enterprise-wide standards.
Acting as a bridge between business and technology, they collaborate with leadership to define and prioritize features in the roadmap.
They are responsible for capturing clear, actionable requirements, preparing complete user stories and acceptance criteria, supporting the iterative delivery of high-quality solutions and ensuring the product vision for search at NMDP is consistently advanced.
Full Job Posting
REQUIRED QUALIFICATIONS
- Ability to:
- Works within Scrum and other Agile methodologies to drive highly successful, collaborative teams. Brings a flexible mindset and enterprise perspective to explore the best paths for solving customer needs.
- Communicates effectively with excellent written and verbal skills, translating business and technology concepts for both technical and nontechnical audiences. Maintains a customer-first focus with a strong knowledge of functional and business areas.
- Demonstrates a strong personal work ethic, committed to quality, continual improvement, and delivering excellent customer service. Operates with a growth mindset—eager to learn, test new ideas, and pivot quickly when needed.
- Solves complex problems and makes sound decisions, even in the face of ambiguity, risk, and uncertainty. Readily takes initiative with a relentless focus on forward progress.
- Manages multiple priorities with skillful negotiation, delegation, and conflict resolution. Highly collaborative and action-oriented, driving results through rapid cycles of test and learn.
- Maintains confidentiality in handling sensitive information and records, while building new enterprise-wide capabilities and modeling scalable solutions.
- Understands connections across multiple applications in a federated enterprise architecture, bringing an intimate understanding of the work to be done and the customers it serves.
- Accommodates infrequent travel and as required, works extended hours to meet deadlines or support after-hours product releases.
- Two years previous experience as a product owner or related role.
- Four years’ experience with defining and prioritizing requirements in an Agile environment.
Education and/or Experience
- Bachelor's degree in computer science, Information Systems, Business Administration, Engineering or another related field preferred. However, upon evaluation, equivalent related experience and/or education may be substituted for degree requirement.
Preferred Qualifications
- (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
- Experience working in a highly integrated technical environment
- Bachelor's degree in computer science, Information Systems, Business Administration, Engineering or another related field preferred. However, upon evaluation, equivalent related experience and/or education may be substituted for degree requirement.
About NMDP
NMDP is a nonprofit blood stem cell transplant and donor-registry organization serving patients with blood cancers and disorders.
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